Logistics Coordinator
At Sunlighten, we're not just about infrared saunas, we are on a mission to improve lives through innovative health and wellness products. As a global leader in infrared sauna therapy, we are expanding and looking for a meticulous and proactive Logistics Coordinator to join our team!
Celebrating 25 years of innovation, Sunlighten has grown from its Kansas City roots to establish a global footprint, including expansion into the UK. With the global wellness market projected to reach $7 trillion in 2026, we are proud to be part of this dynamic shift towards holistic health. As leaders in light science and longevity, we create state-of-the-art wellness solutions that help customers lead vibrant, active lifestyles.
As a Logistics Coordinator at Sunlighten, you will play a key role in ensuring our wellness products are transported efficiently and delivered on time. Your responsibilities will include communicating with customers and carriers, tracking shipments, and ensuring delivery timelines are met. Your efforts will be essential in maintaining seamless operations, from the acquisition of our products to their final delivery. Join us in revolutionizing wellness and make a meaningful impact on Sunlighten’s growing success!
**We are hoping to have this person start the middle/end of March**
Duties/Responsibilities:
- Analyze and coordinate the logistical functions of the organization; assists in the life cycle of a product, including acquisition, distribution, internal allocation, delivery, and final disposal of resources
- Manage daily shipments activities to ensure incoming and outgoing shipments are properly planned and coordinated
- Work closely with suppliers and carriers to ensure Sunlighten's needs are met and resolve any issues regarding shipments/deliveries
- Monitor and resolve customer cases pertaining to shipping concerns or damages by answering phone calls and responding to emails and chats
- Assist in daily order processing and ensure accurate inventory flow to properly set and meet customer expectations
- Assist the sales team, sales operations team, and customer care teams by quickly answering questions regarding delivery, inventory and estimated timelines
- Utilize data analysis tools to identify trends and make recommendations for improving efficiency, reducing costs, and optimizing operations
- Work in accordance with corporate and organizational security policies and procedures, understand personal role in safeguarding corporate and client assets, and take appropriate action to prevent and report any compromises of security within scope of position
- Perform other responsibilities as assigned
Requirements
- Commute to Sunlighten HQ at least 2 days/week - Working in office on Tuesdays is required
- Ability to work Monday-Friday from 8-5- schedule/hours can be adjusted
Education & Experience:
- High School Diploma or GED
- Bachelors Degree in Business, Communications, or a related field preferred
- 2+ year of customer service or logistics experience
Skills/Abilities:
- Clear and Effective Communication Skills
- Strong Customer/Client Focus
- Meticulous Attention to Detail
- Superior Organizational and Time Management Skills
- Proficiency with Microsoft Office Suite or Related Software
Benefits
***Pay for this position is $17/HR***
- Hybrid position (2 days in office), upon completion of training
- Paid Holidays and Competitive Paid Time Off Policy
- Health, Dental, and Vision Insurance
- FSA & HSA Options (health care and dependent care)
- Life and Short-Term Disability Insurance
- 401(k), with Company Contribution
- Profit Sharing
- Professional Development and Tuition Reimbursement
- Associate Discounts on Saunas, Spa Products and Day Spa Services
Sunlighten provides equal employment opportunity. Discrimination of any type will not be tolerated. Sunlighten is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.