Manager of Account Management
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About Us
Constructor is the next-generation platform for search and discovery in ecommerce, built to explicitly optimize for metrics like revenue, conversion rate, and profit. Our search engine is entirely invented in-house utilizing transformers and generative LLMs, and we use its core and personalization capabilities to power everything from search itself to recommendations to shopping agents. Engineering is by far our largest department, and we’ve built our proprietary engine to be the best on the market, having never lost an A/B test to a competitive technology. We’re passionate about maintaining this and work on the bleeding edge of AI to do so.
Out of necessity, our engine is built for extreme scale and powers over 1 billion queries every day across 150 languages and roughly 100 countries. It is used by some of the biggest ecommerce companies in the world like Sephora, Under Armour, and Petco.
We’re a passionate team who love solving problems and want to make our customers’ and coworkers’ lives better. We value empathy, openness, curiosity, continuous improvement, and are excited by metrics that matter. We believe that empowering everyone in a company to do what they do best can lead to great things.
Constructor is a U.S. based company that has been in the market since 2019. It was founded by Eli Finkelshteyn and Dan McCormick who still lead the company today.
About The Position
As Constructor’s Manager of Account Management you'll be responsible for managing a team of Account Managers and owning goals for upsell revenue and net revenue retention. In order to achieve the goals, we need someone who can;
- Feel a personal responsibility for the challenges, development, and success of your team.
- Train and develop Account Managers through hiring, onboarding and providing ongoing sales enablement.
- Identify key figures and inflection points in deals, staying on top of emerging trends, and collaborating with internal C-level, Engineering, and Customer Success.
- Be responsible for ensuring your team of AMs run a tight renewals, up-sales, and cross-sales process, and for developing and reporting on sales/pipeline, reporting to the Director of Account Management.
- Attend Quarterly Business Reviews with Customers to ensure understanding of account needs and adoption of new products
- Pitch Customers on additional feature and capability needs that align with the Constructor roadmap and portfolio
Requirements
- 4+ years of proven experience selling technical enterprise SaaS solutions.
- 2+ years of sales management experience in SaaS.
- Have a proven track record of meeting or exceeding your sales numbers in a market that is highly competitive.
- Proven success in closing 6 and 7 figure deals.
- Experience in managing teams with a hands-on, value-led approach within complex cycles that require ongoing strategy and tactical planning sessions.
- Are skilled at negotiating business terms with line-of-business, procurement and contract teams, senior management and/or C-level executives
- Have a proven ability in managing complex, enterprise sales cycles from start to finish, from business champion to the CEO level – effectively demonstrating the product and the business and economic benefits to each stakeholder group.
- Must have a Bachelor's degree. Previous Sales Methodology training, SaaS Performance Management or Applications experience, and strong customer references preferred
- Preferred: Marketing technology experience and experience selling to large enterprise retail brands.
Benefits
- 🏝️ Unlimited vacation time -we strongly encourage all of our employees take at least 3 weeks per year
- 💰 A competitive compensation package including stock options
- 🌎 Fully remote team - choose where you live
- 🛋️ Work from home stipend! We want you to have the resources you need to set up your home office
- 💻 Apple laptops provided for new employees
- 🧑🎓 Training and development budget for every employee, refreshed each year
- 👪 Parental leave for qualified employees
- 🧠 Work with smart people who will help you grow and make a meaningful impact
Diversity, Equity, and Inclusion at Constructor
At Constructor.io we are committed to cultivating a work environment that is diverse, equitable, and inclusive. As an equal opportunity employer, we welcome individuals of all backgrounds and provide equal opportunities to all applicants regardless of their education, diversity of opinion, race, color, religion, gender, gender expression, sexual orientation, national origin, genetics, disability, age, veteran status or affiliation in any other protected group. Studies have shown that women and people of color may be less likely to apply for jobs unless they meet every one of the qualifications listed. Our primary interest is in finding the best candidate for the job. We encourage you to apply even if you don’t meet all of our listed qualifications.