Manager of Business Systems
Location: Remote
Storable is seeking a Business Systems Manager to lead the team responsible for building, maintaining, and optimizing our Salesforce ecosystem and associated GTM technologies. This role manages Salesforce Admins, Developers, and technical contributors while partnering closely with stakeholders across Sales, Marketing, Support, and Product to ensure our systems are scalable, stable, and aligned with business strategy.
The ideal candidate is a strong people leader with a solid technical foundation in Salesforce, an understanding of integrations and automation, and a disciplined approach to prioritization and operational efficiency. This is a hands-on role where technical capabilities will be as important as people management skills.
Responsibilities
Team Leadership & People Management
- Manage Salesforce Admins, Developers, and technical contributors supporting the GTM and post-sales tech stack.
- Provide coaching, mentorship, and performance feedback to support skill growth and career development.
- Balance workload across the team, ensuring clarity of ownership and predictable delivery.
- Promote a culture of collaboration, high standards, and continuous improvement.
System Ownership & Technical Oversight
- Oversee the design, configuration, and development of Salesforce features—including Apex, LWC, Flows, CPQ tools, data modeling, and automation.
- Review and approve solution designs, ensuring they meet business requirements and follow technical best practices.
- Guide the team on Salesforce architecture patterns, integration considerations, data governance, and automation scalability.
- Ensure proactive monitoring, data integrity, and ongoing optimization across Salesforce and connected systems.
Strategy, Roadmapping & Prioritization
- Partner with the Sr. Manager of Business Systems to define the vision, roadmap, and strategic direction of the Salesforce platform.
- Translate business goals into actionable system initiatives, weighing value, effort, and long-term scalability.
- Drive disciplined prioritization using frameworks like MoSCoW, RICE, or effort vs. impact scoring.
- Participate in quarterly planning, sprint planning, and cross-functional operational reviews.
Project & Process Management
- Work closely with the Project Manager and Analysts to ensure requirements are properly scoped, documented, and aligned to team capacity.
- Maintain predictable workflows and minimize rework through structured processes, documentation, and standardized patterns.
- Support intake, triage, sprint planning, and resource allocation across admins and developers.
- Ensure high-quality delivery through code reviews, QA oversight, and clear release management.
Cross-Functional Partnership & Communication
- Serve as a key point of contact for Salesforce-related priorities across Sales, Marketing, Support, and Product.
- Build trust with stakeholders through transparency, clear expectations, and proactive communication.
- Translate complex technical concepts into understandable terms for business users.
- Support change management—training, release notes, rollout coordination, and documentation.
Continuous Improvement & Operational Excellence
- Reduce technical debt while enhancing scalability, documentation, and architectural stability.
- Monitor platform health, integration reliability, and automation performance.
- Implement and refine best practices for version control, CI/CD, user permissions, and data quality.
- Stay current with Salesforce releases and recommend opportunities to improve system value.
Qualifications
- 5+ years of experience in Salesforce administration, development, or business systems roles.
- 2+ years of team leadership or people management experience (formal or informal).
- Strong hands-on knowledge of Salesforce core capabilities:
- Flows, Apex, LWC (review-level familiarity acceptable)
- Data modeling & schema design
- Sales Cloud / Service Cloud
- Permissioning & security
- Understanding of integration patterns (Workato, APIs, middleware, HubSpot, etc.).
- Strong prioritization skills with the ability to balance strategic initiatives and operational support.
- Excellent communication and stakeholder-management abilities.
- Strong documentation habits and operational discipline.
- Certifications:
- Required:
- Salesforce Administrator
- Preferred:
- Salesforce Advanced Admin
- Salesforce Platform App Builder
- Salesforce Platform Developer I
- Preferred:
- Experience managing or collaborating with developers, admins, integration specialists, and analysts.
- Background in RevOps, GTM operations, or SaaS business systems.
- Experience in private-equity-owned or fast-scaling SaaS environments.
- Familiarity with CPQ, contract management, or subscription billing workflows.
- Experience with CI/CD, Git workflows, and structured development processes.
About Us:
At Storable, we’re redefining property management for specialty real estate. Tailored for the self-storage, marine, and RV & camping industries, we seamlessly integrate management software with marketplace listings, websites, CRM, insurance, payments and more. Dedicated to empowering owners and operators, Storable helps you win more every day. Explore our platform solutions at www.storable.com.
At the heart of Storable is our “Win More” culture, which reflects our commitment to delivering exceptional value to our customers and fostering the personal and professional growth of our employees. We strive to empower our team and our customers to achieve and win more than ever before.
Storable is committed to providing equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Storable will provide reasonable accommodations for qualified individuals with disabilities.
Important Notice: To protect yourself from fraudulent activities, please consider the following:
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