Manager, Revenue Operations

KEV Group Toronto, Ontario, Canada 3 days ago

support

Who We Are:

At KEV, we help school districts eliminate the school finance blind spot. Our platform gives district finance teams real-time visibility and traceability into every dollar collected at the school level; whether it’s cash, check, or digital. From field trips to fundraisers, we help them manage every dollar with confidence. More than 26,000 schools across North America trust KEV to manage over $4 billion annually. By unifying payments, accounting, and reporting, KEV simplifies life for bookkeepers, builds trust with parents, and gives finance leaders the oversight their current systems cannot. It’s how we help schools stay compliant, reduce risk, and focus on what matters most, student success.

Backed by Five Arrows, the PE arm of Rothschild & Co., KEV is investing more than ever to support K–12 in a world of tighter budgets, rising scrutiny, and fast-changing tech. We’re headquartered in Toronto, with offices across North America.

If you’re excited by the idea of building tech that protects schools, empowers finance teams, and improves education through better systems, KEV is the place for you.

About the Role

We are looking for a highly analytical and process-driven Manager of Revenue Operations to drive alignment and efficiency across our Sales, Marketing, and Customer Success functions. This role will play a key part in designing scalable GTM processes, enabling data-driven decision-making, and optimizing technology that supports the full customer lifecycle—from lead generation to renewal and expansion.

You’ll report directly to the VP of Revenue Operations and partner closely with GTM leaders to ensure our teams are operating effectively, supported by reliable data, well-defined workflows, and tools that empower performance.

Key Responsibilities

Process Design & Optimization

Design, document, and continuously improve GTM workflows across Sales, Marketing, and Customer Success.

Implement and manage sales process automation, deal desk workflows, and territory management frameworks.

Align lead routing and SLAs between Marketing and Sales; ensure clarity in handoff and follow-up processes.

Develop and refine renewal, escalation, and customer journey workflows to support retention and expansion.

People Enablement

Collaborate on compensation management and incentive performance tracking.

Support change management and adoption of process and tool improvements.

Data & Analytics

Own creation and maintenance of GTM dashboards, including Sales Velocity, Win/Loss, Churn, and Retention metrics.

Manage forecast accuracy processes and reporting for pipeline and renewal metrics.

Develop insights into marketing attribution, campaign ROI, and funnel conversion performance.

Lead Monthly and Quarterly Business Reviews with actionable analytics and insights.

Technology Management

Oversee and optimize the CRM (Salesforce) and connected systems (CPQ, Sales Engagement, Marketing Automation).

Evaluate and implement tool integrations across the GTM tech stack to improve visibility and efficiency.

Maintain data hygiene, governance, and enrichment practices to ensure accuracy across systems.

Manage automation between Sales, Marketing, and CS platforms to enable consistent data flow and reporting.

Why Join Us

Be at the center of GTM strategy—driving alignment across the entire revenue engine.

Work in a collaborative environment that values data, experimentation, and continuous improvement.

Have a direct impact on how our teams engage prospects, delight customers, and grow the business.

Qualifications

5+ years of experience in Revenue Operations, Sales Operations, or a related GTM operations role.

Proven experience managing Salesforce and other GTM systems (HubSpot, Gong, Gainsight, Outreach, etc.).

Strong analytical skills with a track record of turning data into actionable insights.

Demonstrated ability to design scalable processes and implement cross-functional workflows.

Excellent communication and collaboration skills with both business and technical stakeholders.

Experience supporting or managing Marketing, Sales, or CS teams in a SaaS or recurring revenue environment.

Why You’ll Love Working at KEV

Make a real difference every day – At KEV, your work supports children, parents, and schools across North America. We don’t just build software, we create solutions that simplify lives and strengthen communities. Our mission is rooted in impact, and every team member plays a vital role in shaping the future of K-12 education.
The KEV Way – At KEV, you’ll never feel stuck in the status quo. You’ll be part of a team that’s constantly questioning, improving, and innovating—always with one guiding focus: How does this help our schools and the students they serve? It’s a culture that challenges you to do your best work while reminding you why it matters.
Grow with us – We’re scaling fast, and so are our people. At KEV, you’ll have real opportunities to learn, develop, and shape your career. Whether advancing in your role or exploring a new path, you’ll be supported every step of the way.
Work alongside excellence – You’ll be part of a team with integrity who treat their colleagues with respect. who are accomplished but humble, collaborative but accountable. It’s a place where you can do your best work while feeling supported and inspired by the people around you.
Celebrate Community and Culture – At KEV, we connect, recognize, and celebrate our people. Join Club KEV for team-building fun, hear directly from customers in our Voice of Customer Series, stay aligned with Monthly Townhalls, and be inspired by the KEVite Awards, where top contributors are recognized by their peers.

What We Offer

Competitive compensation – We believe in rewarding great work with fair, competitive pay.
Meaningful benefits– Because your well-being matters, both at work and at home.
Professional development – We invest in your growth with ongoing learning, stretch opportunities, and continuing education, including KEV Academy for onboarding and skill-building, plus KEV University, our online platform offering a wide range of courses.
Hybrid model – 3 days in the office to collaborate and connect, with flexibility the rest of the week.
Flexible PTO – Take the time you need to recharge with close to 4 weeks of vacation and a company-wide holiday closure
Office perks – Enjoy a fully stocked snack bar and occasional catered lunches—because we know that great conversations (and ideas) often start around good food.