Manager, Software Engineering

Position Summary:

As a Software Engineering Manager, you will lead an engineering team in an agile environment building solutions. The key to the success of this position is having strong & innovative approach to problem solving, great technical leadership, excellent communication (written and verbal, formal and informal), flexibility, and a self-motivated working style with attention to detail.

Directs the activity of team leaders within a group or a specific area within the engineering function. Manages subordinate staff in the day-to-day performance of their jobs. Defines objectives and work plans and determines modes of employing resources to attain objectives and meet schedules. Serves as a professional authority for subordinate employees regarding problem-solving and schedule-meeting schedules.

This position is based at our Bangalore, India office.

Responsibilities:

• Provide creative leadership and technical expertise with hands on coding, to guide the development and enhancement of our solutions.
• Work with Sr. leadership to align engineering initiatives with the company's strategic goals and objectives.
• Set clear goals and performance expectations, conduct regular 1:1s, and provide constructive feedback to nurture individual and team growth.
• Lead and mentor a team of engineers, inspiring a collaborative and high-performance culture.
• Collaborate with cross-functional teams, including product management, implementation teams, Production support, and operations, to ensure best-in class customer experience.
• Think differently and foster a culture of curiosity, reasoning and innovation.
• Establish and enforce stringent quality practices, Non-functional standards and best practices throughout the engineering process to deliver products that exceed customer expectations.
• Develop and implement robust frameworks to track schedules, milestones and success criteria. Provide inputs to relevant stakeholders regarding schedule progress, health, issues/risks, and key dependencies.
• Improve, optimize and identify opportunities for efficient software development processes.

Technical Expertise

• Hands-on experience on using Java and related open source technologies for building enterprise class web applications
• High technical credibility - ability to audit technical decisions and push for the best solution to a problem.
• Sound technical foundation of single and multi-tier architecture, web-based development, and Services Oriented Architecture.
• Solid experience in spring, hibernate, spring boot and docker.
• Solid knowledge of version control systems like GitLab and build tools like
• Familiarity with observability tools like Elastic, Splunk, Grafana, and other microservices tools
• Experience with design patterns and microservices
• Knowledge of scalability and availability best practices
• Knowledge of incident management and resolution processes
• Ability and willingness to analyze and integrate inputs from technical and business resources to draw clear conclusions.
• Ability to see the big picture, while not losing sight of necessary details
• Proven track record of leading productive engineering teams and shipping world class products

Result Oriented

• A bias towards action and an iterative approach to problem-solving
• Strong desire to drive change, and ability to adapt to change quickly. Consistently seek ways to improve existing processes.
• Proactive risk management: Ability to identify and mitigate risks.
• Data driven: Ability to identify meaningful data to be captured and present it in a clear, concise way. Influence data driven decisions as part of continuous improvement.
• Strong experience collaborating with Product, Production support, and other cross-functional stakeholders in metrics and goal driven organization.
• Ability to step up in complex situations while maintaining poise and professionalism.
• Ability to organize and prioritize tasks and keep delivery on schedule.

People development

• Create an environment conducive to individual and team success while upholding Bottomline's mission and values.
• Passion for developing people with effective coaching and mentoring skills.
• Ability to identify and successfully groom new leaders in technical areas for handling higher level of responsibilities.
• Exceptional interpersonal written, and verbal communications and presentation skills.
• Ability to communicate effectively, freely, and concisely to influence, negotiate, and convince.

Experience and Education:

• 10+ years of industry experience with 4+ years of leadership/management experience with a team of 5-10.
• Bachelor's/Master's degree in computer science, engineering, or related field.