Manager- Software Engineering

POSITION:

Manager - Software Engineering, reporting to Director, Software Engineering in Product and Engineering department, will be responsible for leading software engineering team to design, develop, maintain, and optimize software platforms & products. He/She will assist to Director, Software Engineering and Product Manager in developing short- and long-term strategies & roadmap for the technology development to manage/develop scalable software products.

RESPONSIBILITES:

People & Leadership

• Build, coach, and retain a high-performing team (hiring, onboarding, growth plans, performance reviews).
• Supervise a staff of software developers & Engg., Web developer, Data Engg., Test Engg., Development Lead, and DBA
• Source and coordinate proper training for team to complete their duties to the highest quality
• Set both group and individual goals annually, and write and perform staff reviews
• Provide guidance and mentorship to developers and the implementation team on the software development life cycle
• Foster a culture of ownership, psychological safety, and continuous improvement.
• Establish clear goals and measurable outcomes (OKRs/KPIs).

Delivery & Execution

• Translate product roadmaps into technical plans, milestones, and resource allocation.
• Drive engineering practices: clean code, testing, code reviews, documentation, observability.
• Execute product roadmap based on business requirements, standards, and best practices.
• Oversees project requirement gathering, technical specs, and Statement of Work (SOW), and development of product/platform
• Report on status of development, quality, operations, and system performance to management
• Increase visibility of system activities and improve monitoring capabilities
• Analyze project metrics and align initiatives with business unit’s direction
• Own the technical testing strategies and infrastructure for ensuring the product/platform perform correctly and efficiently
• Resolving performance issues and making revisions when necessary
• Monitors, evaluates, and ensures the completion of tasks and projects

Architecture & Technical Direction

• Guide architecture across:
  • Backend: Python (FastAPI/Flask/Django, AsyncIO), Node.js/TypeScript (React/Next.js, Node.js).
  • Data: PySpark, Pandas, NumPy; ETL (Airflow, dbt), distributed systems (Spark/Hadoop).
  • Streaming: Kafka, RabbitMQ.
  • Datastores: Snowflake, PostgreSQL, MySQL; Redis/MongoDB/DynamoDB; Trino/Presto; Apache Iceberg.
• Champion cloud-native designs on AWS (EC2, Lambda, ECS, S3/EFS, ELB/CloudFront, Cognito, Shield, Secrets Manager/Vault, CloudWatch/X-Ray, RDS, OpenSearch, ElastiCache, SQS/SES, Bedrock).
• Oversee containerization/orchestration (Docker, Kubernetes, Helm) and CI/CD (ArgoCD, Jenkins, GitHub Actions).
• Set standards for observability (Prometheus, Grafana, Loki, Jaeger, OpenTelemetry) and incident response.

Security, Governance & Compliance

• Ensure data governance and regulatory compliance (GDPR, HIPAA) in collaboration with Security/Legal.
• Enforce identity & access controls, certificate management (Let’s Encrypt), secret management (Vault/AWS Secrets Manager).
• Own risk assessments, runbooks, BCP/DR strategies.

Stakeholder & Cross-Functional Collaboration

• Represent the Engineering Department
• Partner with Product on scope, prioritization, trade-offs; align engineering capacity with business goals.
• Collaborate with SRE/Platform on reliability, performance, and cost optimization.
• Manage vendors and evaluate build vs. buy (e.g., AI platforms like Bedrock, Anthropic Claude).
• Collaborating with business, and other internal teams to define and own features development and rollouts
• Work collaboratively with the business and as part of larger product development organization
• Cross organizational boundaries to collaborate with other technology teams to solve complex, integrated problems
• Brainstorm with the data science team on ways to improve and extend our platform

REQUIREMENTS:

• 8+ years in software/data engineering; 3+ years managing teams delivering production systems.
• 5+ years of experience in leading software engg. teams
• 5+ years of design, development of SaaS platforms
• Track record shipping cloud-native services (preferably AWS) with containers/Kubernetes.
• Hands-on experience with Python (FastAPI/Flask/Django, AsyncIO) and React.js/Node.js/TypeScript.
• Strong data engineering fundamentals (PySpark, Airflow/dbt, Kafka/RabbitMQ, SQL/NoSQL).
• Proven ownership of observability, incident management, and SLOs.
• Experience in developing AI/ML solutions/platforms
• Experience with MLOps (MLflow/Kubeflow) and Generative AI patterns (LLMs, prompt engineering, fine-tuning, RAG).
• Deep understanding of secure systems design, GDPR/HIPAA, and identity/access control.
• Expertise with Apache Iceberg, Trino/Presto, and data virtualization.
• Background in API design (REST/GraphQL) and performance optimization (caching, load balancing).
• Prior work with Amazon Bedrock and integrating Anthropic Claude in production workflows.
• Strong understanding of web development/performance issues and mitigation approaches
• Demonstrated ability to use quantitative and qualitative data to drive improvements
• Excellence in technical communication with peers and remote teams, both technical and non-technical
• Attention to detail and ability to work simultaneously on multiple priorities
• Ability to work independently and as a team player
• Ability to understand others and clearly express thoughts
• Ability to manage multiple concurrent objectives, projects, or activities
• Ongoing innovation of the product and technology
• Strong communication, presentation, and interpersonal skills.
• Ability to apply tools, methodologies, and practices for the improvement of the software delivery process
• Familiarity with with GCP (BigQuery, Pub/Sub, Dataflow) or Azure (Data Factory, Synapse).
• Extensive experience with Tech Environments:

• Programming: Python (FastAPI/Flask/Django, AsyncIO), TypeScript (Node.js, React, Next.js)
• Data: PySpark, Pandas, NumPy; Airflow, dbt; Spark/Hadoop
• Streaming: Kafka, RabbitMQ
• Cloud: AWS (EC2, Lambda, ECS, S3/EFS, ELB, CloudFront, Cognito, Shield, Secrets Manager, CloudWatch/X-Ray, RDS, OpenSearch, ElastiCache, SQS/SES, Bedrock)
• Databases: Snowflake, PostgreSQL, MySQL, Redis, MongoDB, DynamoDB; Trino/Presto; Apache Iceberg
• Containers & CI/CD: Docker, Kubernetes, Helm, ArgoCD, Jenkins, GitHub Actions
• Observability: Prometheus, Grafana, Loki, Jaeger, OpenTelemetry
• Security & Compliance: Vault, Let’s Encrypt, identity & access control (IAM), GDPR/HIPAA.

Qualifications

EDUCATIONAL QUALIFICATIONS

• Bachelor's degree in Engg., Technology, Computer Science; Master’s preferred
• 8-10 years relevant industry experience (Healthcare, Pharmaceutical Consulting, Management Consulting, Market Research, Hospital systems, Payers, Enterprise level data-analytical solutions)

Additional Information

All your information will be kept confidential according to EEO guidelines.

Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.

From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.

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About the Company

Company Description

At EVERSANA, we are proud to be certified as a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 7,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! 

Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs.  We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve.   We are EVERSANA.