MOO set out to shake up the world of print back in 2006. And we’ve come a long way since. Today we’re a 400 + strong team (we’re thinking of getting matching jackets) who create print and digital products for companies of all sizes – from Google and AirBnB to the guy who makes those amazing prints you found at a craft fair.
Our global HQ is in London, UK, while we also have premises in Dagenham. In the US, you’ll find us in Boston, MA Denver, CO, and East Providence, RI
We’re making new and exciting things – and we could really do with your help.
As a Manufacturing Technician at MOO, you’ll be part of the East Providence manufacturing team, focusing on preparing and configuring a range of machines for production and engineering trials. In this role, you will collaborate closely with the Maintenance team to diagnose and resolve setup‑related issues that impact production.
At the same time, the Maintenance team is responsible for managing equipment downtime, maintaining and improving process tooling, supporting the installation of new equipment and facility upgrades, coordinating with machine manufacturers on design or reliability concerns, and delivering training based on equipment performance and modifications.
The Manufacturing Technician will ensure that equipment, workflows, and processes are properly set up, maintained, and operated so they run reliably and consistently across all operations.
The Person We Want
Ability to maintain configuration integrity across presses and finishing equipmentSupport operators with training, troubleshooting, and workflow understandingAssist in preventive maintenance, validation testing, and quality checksReduce downtime caused by unreported or recurring operator issuesEnable the Engineering team to focus on long-term optimization and new initiativesEnable the Maintenance team to focus on equipment downtime and conditionAbility to train operators in the field and document progress for accountability
Responsibilities
Digital PressesValidate color management profiles to prevent drift over timeCheck correct job orientations, exit configurations, and device specific settingsSupport operators by correcting setup issues before they affect productionLaminatorsMonitor and enforce consistent heat, tension, and speed settingsIdentify and escalate equipment issues often bypassed by workaroundsProvide operator coaching on proper setup and techniquesGuillotines/Rotary Die Cutters/SlittersMaintain cutting programs across all units for consistency and accuracyValidate program changes and check that operators do not drift from validated processesFoldersMaintain standard fold settings and check proper configuration for job typeCheck that operators use correct presets and techniques to reduce waste and reworkWide Format PressesOversee maintenance routines and configuration settingsAssist with operator training, color workflows, and issue identificationValidate that equipment is performing to expected tolerancesWide Format Cutting EquipmentCheck that routine maintenance and calibration/cut-validation testing are completedAssist operators with workflow setup and troubleshootingWeb Presses & Finishing EquipmentOversee maintenance routines and configuration settingsAssist with operator training, color workflows, and issue identificationValidate that equipment is performing to expected tolerancesLaser SystemsMaintain consistent workflow configuration across all usersSupport operator training, maintenance, and troubleshootingEngineering TrialsCoordinate execution of trials as designed by Quality & Engineering team - materials readiness, labor scheduling, machine availability, test setup, run monitoring, and data collectionManufacturing SupportWork with Maintenance and Manufacturing on production lane setup and labelingAssist with best practice determination to set standard workflowAudit manufacturing operations and setups for needed support and follow-up trainingDocument training and record competency of operatorsProvide ongoing operator training around specific equipment setup issues as they are resolved
About You
Experience in manufacturing or production: You have hands-on experience working in a fast‑paced manufacturing environment, where you’ve followed established procedures, supported equipment setup, and helped ensure production targets are consistently met through rapid resolution of processing issuesMechanical aptitude: You’re skilled in working with machines, tools, and mechanical systems. You can quickly diagnose setup issues, perform adjustments, troubleshoot both minor and major equipment problems with confidence, and know when to escalate or seek additional technical supportAttention to detail: You bring a sharp eye for precision, ensuring equipment is configured correctly, safety standards are met, and every setup supports high‑quality, reliable production output. You can identify and clearly communicate opportunities to improve equipment reliability or process efficiency based on your understanding of the operations and how they drive achievement of manufacturing goalsCommunication: You are able to clearly communicate technical issues and procedures to others with a range of capabilities, including detailed explanations of issues to technical experts as part of troubleshooting and improvements, as well as simple explanations to non-technical resources to ensure problem resolution, effective corrective actions, and ongoing training
Nice to Haves
Experience in printing, finishing, or other equipment‑intensive production environments is a strong plusExperience with automation systems, sensors, or basic PLC troubleshootingAbility to read mechanical drawings, schematics, or wiring diagramsFamiliarity with Lean/5S or continuous improvement practicesBackground working with conveyors, digital presses, finishing equipment, or other automated machineryExperience using CMMS or preventive maintenance programs
What’s it like to work at MOO?
MOO’s the kind of workplace where you can really be yourself. Dye your hair purple. Hit the sofa with your laptop. Whatever helps you feel comfortable and happy at work. We want to help you grow in your career and set you up for success – while also recognising the importance of a healthy work/life balance.
That’s why we offer 34 days of combined vacation and holidays, comprehensive medical, dental, and vision coverage, plus life and AD&D insurance. We also offer a 401(k) with company match and no vesting schedule, a dog-friendly and casual office environment, and free lunches every other week. Because when you feel good, your work does too.
Diversity Statement
We are working hard to create a representative, inclusive and super-friendly team, because we know that different experiences, perspectives and backgrounds make for a better workplace. And that creates a better experience for our customers. MOO doesn’t discriminate on the basis of race, color, religion or belief, gender, national origin, age, sexual orientation, marital status, disability, veteran status or any other protected class
As a design and technology company we have a desire and a responsibility to build a business that represents the world around us. So we strive to create a values-driven, purposeful and highly empowered organisation that we are all proud to work for. And we are committed to continuous investment in building an open and inclusive environment, welcoming a diverse audience of candidates who see themselves working and thriving at MOO. Therefore, we’d like to invite you to complete this optional survey to help us evaluate our inclusion and diversity efforts. Completing this form is entirely voluntary and if you decide not to it won’t in any way affect your job application. We keep the information separate from your application and it is kept secure and confidential, it is only used to better our inclusion and diversity efforts. By submitting this information, you consent to MOO's processing of it for these purposes.
