Market Research Analyst
We’re a global team of over 400 people, working together to push the boundaries of open-source technology and multi-cloud solutions. Our vision is to help developers, builders, and creators bring their ideas to life with speed and simplicity, by providing a cloud data platform that makes open-source databases, search, streaming, and application infrastructure easily accessible to everyone.
The Role:
We are seeking a highly analytical and business-minded Market Research Analyst to join our team. Reporting to the senior leader overseeing our product and monetization strategy, this role is critical in driving the strategic direction of our product pricing by translating complex market dynamics and customer sentiment into actionable insights. The ideal candidate will possess strong analytical skills, business acumen, and a background in technology or developer experiences.
This position involves designing and executing pricing surveys, analyzing quantitative and qualitative data, and collaborating closely with the Product Delivery Organization to ensure our pricing strategy aligns with business goals and market value.
What You'll Do:
Research and Analysis
- Design, implement, and manage detailed product & pricing studies as well as customer & targeted user surveys.
- Extract value drivers and identify what targeted users truly care about based on their profiles and use cases.
- Analyze large, complex datasets to identify trends, patterns, and insights related to pricing, packaging, and monetization strategies (e.g., Van Westendorp, Gabor-Granger, conjoint analysis).
- Synthesize research findings into clear, compelling, and data-backed recommendations for the Product and Leadership teams.
Collaboration and Insight Delivery
- Act as the primary subject matter expert on customer and developer willingness-to-pay dynamics.
- Partner with Product Managers to test new pricing models and tiers, particularly for products targeting a technical audience or developers.
- Present findings and strategic recommendations to stakeholders, translating complex analytical results into business implications.
Market Expertise
- Conduct competitive pricing analysis, monitoring competitor moves and market trends in the tech and developer tools space.
- Maintain a deep understanding of our target customer personas, specifically how developers evaluate and purchase technical products.
What We're Looking For:
Required Skills
- Proven analytical and quantitative skills, including expertise in statistical analysis and data visualization tools
- Strong business acumen with the ability to link research findings directly to strategic and financial outcomes
- Excellent communication and presentation skills, capable of influencing senior stakeholders
- Proficiency in survey design software and statistical packages (e.g., Qualtrics, R, Python)
Education and Experience
- Relevant university degree and course transcript in Economics, Statistics, Business, or a related quantitative field
- Minimum 4 years of experience in market research, pricing strategy, or business intelligence, preferably within the technology sector
- Demonstrated experience in creating and running sophisticated pricing and customer satisfaction surveys
Preferred Background
- Prior experience in a B2B SaaS environment, particularly with products aimed at developers, engineers, or technical users
- Familiarity with the developer experience (DevEx) and the factors that drive developer adoption and monetization
- Technology enthusiast with strong interest and curiosity in the Agentic AI mechanisms and trends
Amazing! What’s next:
If you think Aiven is the place for you and that our Values align with yours, send us your resume and we’ll get in touch!
Global Benefits:
Our global benefits are designed to help you thrive and grow, personally and professionally:
- Participate in Aiven’s equity plan.
- Balance work and life with our hybrid work policy.
- Choose the equipment you need to set yourself up for success.
- Use your Professional Development Plan budget for learning opportunities.
- Receive holistic wellbeing support through our global Employee Assistance Program.
- Inquire about our Global Time Off Commitment (Parental and Sick Leave, as well as Personal Time)
- Enjoy country-specific benefits for our global cast.
How to Recognize and Avoid Employment Scams:
There has been a rise in fake job postings used by scammers to get personal information. At Aiven, all of our emails relating to recruitment come from an @aiven.io, @greenhouse.io or @eu.greenhouse.io domain and all of our interviews are conducted by video call or in person. Our interviews will never occur via text or chat. If you’re unsure of the legitimacy of a job opportunity/offer pertaining to Aiven, please don’t hesitate to reach out to us at recruitment@aiven.io.
Equal Opportunities:
Aiven provides equal employment opportunities to all qualified employees and applicants for employment without regard to age, gender identity, national or ethnic origin, religion, sexual orientation, physical and mental ability, marital and family status or without regard to any other similar personal attributes. Aiven complies with applicable local laws governing non-discrimination in employment in every location in which the company operates. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, training and any other terms and conditions related to employment.
At Aiven we are committed to providing reasonable accommodations for qualified individuals with disabilities or special needs in our working environment and job application procedures. We make all reasonable accommodations for persons with disabilities or who otherwise need support to thrive in the workplace. We are committed to continuously improving workplace accessibility. There is an option to request a discussion in the application process but if you have any questions before applying please write to us at recruitment@aiven.io.
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