Middle Office - Operational Risk Assistant Manager/Manager
As we expand our footprint in the digital asset ecosystem, we are seeking a seasoned Operational Risk Assistant Manager to join our Middle Office Team.
This is a "ground-up" role. You will be responsible for setting up Operational Risk Management in the Company by defining the ORM framework, working with various departments to identify, assess, mitigate and evaluate residual risks to ensure we grow safely and remain compliant with MAS standards.
What you'll be doing:
Define and implement the Operational Risk Management (ORM) framework within the Company (Please note that this role excludes setting up TRM and BCM)
Partner with department heads (including Front office, Operations, Compliance Technology, Custody, and Finance) to perform initial risk identification and categorization, ensuring a consistent taxonomy across the firm
Drive the Risk & Control Self-Assessment (RCSA) process, providing independent challenge to the "first line" on the effectiveness of their controls
Establish and monitor Key Risk Indicators (KRIs) to provide early warning signals of operational friction or platform vulnerabilities
Manage the end-to-end incident reporting process, performing root-cause analysis (RCA) on operational failures or "near-misses" and tracking remediation actions
Conduct periodic re-evaluation of departmental risk profiles to ensure they remain accurate as our product suite and the regulatory landscape evolve
Prepare comprehensive risk dashboards and reporting for senior management and relevant risk committees
What we're looking for:
Bachelor’s degree in Business, Finance, Risk Management, or a related discipline
6 - 8 years of experience in Operational Risk (Line 2), Internal Audit, or Business Controls within Financial Services or Fintech
A solid understanding of the "Three Lines of Defence" model and how to apply it pragmatically in a fast-scaling startup environment
Previous experience in a "builder" capacity—taking a high-level framework and operationalizing it into daily workflows and departmental registers
Strong knowledge of the Singapore regulatory environment, including MAS Guidelines on Risk Management Practices and Technology Risk Management (TRM)
An analytical mindset with the ability to categorize complex, often technical risks (e.g., smart contract risk, custody risk) into clear, manageable categories
High level of professional integrity and the "backbone" to challenge existing processes and senior stakeholders where necessary
What’s in it for you:
Friendly and fun start-up work culture
Convenient work location located in the heart of CBD area
Generous annual leaves on top of national holidays
Medical coverage including GP, Specialist, TCM, and more
Self-care benefits and exciting fitness workshops/webinars
Vibrant office with a well-stocked pantry
Find out more about Coinhako here https://www.coinhako.com/ and don't forget to visit our Careers Page https://www.coinhako.com/join-us
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