Mini Bar Attendant
Our guests are always at home at Fairmont Hotels & Resorts – and their In Room Dining experience is no exception. Your organization and service skills as a Mini Bar Attendant will ensure our guests enjoy an appetizing in room selection of snack and beverage items.
Key Responsibilities
- Replenish minibar items in guest rooms according to established par levels and standards.
- Ensure minibar consumption is accurately recorded and posted to guest accounts in a timely manner.
- Conduct daily checks of minibar fridges to ensure cleanliness, functionality, and proper temperature.
- Maintain accurate inventory control and report discrepancies or shortages.
- Check expiry dates and ensure proper rotation of minibar items (FIFO).
- Coordinate with Housekeeping and Front Office to align room status and guest preferences.
- Maintain cleanliness and organization of minibar storage and work areas.
- Handle guest inquiries related to minibar charges professionally.
- Ensure compliance with hygiene, safety, and security standards.
- Assist with stock takes and monthly inventory counts.
- Report maintenance issues related to minibar equipment promptly.
Qualifications
Qualifications & Skills
- High school diploma or equivalent.
- Previous experience in minibar, F&B, or housekeeping operations is an advantage.
- Basic understanding of inventory control and stock management.
- Attention to detail and accuracy.
- Good communication skills and guest-oriented mindset.
- Ability to work independently and manage time effectively.
- Basic computer or POS knowledge is an advantage.
- Flexibility to work shifts, weekends, and public holidays.
Physical Requirements
- Ability to push minibar trolleys and lift beverage items.
- Ability to stand, walk, and move between guest rooms for extended periods.
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.