Night Auditor

Night Auditor – Job Description

Common House Chattanooga (CH3)
Reports to: General Manager

About Common House

Common House is a modern social club designed to foster community through shared experiences, food and beverage, culture, and connection. With locations in Richmond, Charlottesville, Chattanooga, and New Orleans, each House serves as a gathering place for members to work, dine, and engage with curated programming.

The Night Auditor ensures smooth and secure overnight operations at Common House by supporting accounting processes, completing daily administrative tasks, and maintaining accurate member, event, and operational information. This role provides essential communication and documentation that allows all departments—Accounting, Membership, Concierge, Food & Beverage, and Events—to start each day prepared and up to date.

The ideal candidate is detail-oriented, self-directed, and comfortable managing multiple tasks independently during overnight hours.

Key Responsibilities

Operations Support

• Manage late hotel check-ins and early check-outs, ensuring guests receive clear communication and a smooth arrival or departure experience.
• Respond to overnight guest needs, phone calls, and any operational inquiries that arise during the shift.
• Complete sidework and operational support tasks for the House, including folding linens and restocking essential items.
• Brew morning coffee, restock coffee stations, and ensure beverages and guest amenities are prepared for the opening teams.
• Conduct walkthroughs to ensure all areas of the House are clean, organized, secured, and ready to open the following day.

Accounting & Administrative Support

• Scan, upload, and organize invoices, receipts, and incoming mail.
• Assist with invoice uploads, reconciliations, and other basic accounting tasks as assigned.
• Ensure all financial paperwork is documented and distributed to the Accounting Team in a timely manner.
• Review and update member information across platforms (e.g., SevenRooms, Square) to ensure accuracy of contact details, tags, and status changes.
• Enter and maintain event-related information and support accurate tracking in systems.
• Prepare and distribute updated BEOs and next-day event information when needed.

Event & Programming Support

• Create and print essential overnight materials such as event signage, menus, space closure notices, and welcome materials.
• Prepare assets and supplies needed for next-day programming and concierge operations (paper keys, packets, event reports, etc.).
• Schedule or send outgoing communications for the following morning, including confirmations, payment notifications, and event status updates.
• Support cross-department coordination by ensuring all event and programming updates are accurate, organized, and accessible.

Qualifications

• Strong attention to detail and organizational skills.
• Proficiency with Microsoft Office and Google Workspace.
• Familiarity with Cloudbeds, SevenRooms, Square, TripleSeat, and Splash preferred.
• Ability to work independently and manage multiple priorities overnight.
• Strong written and verbal communication skills.
• Prior hospitality, accounting, or administrative experience preferred.

Work Environment

• Overnight shifts required.
• Work involves both administrative office tasks and occasional movement throughout the House.
• May assist with light setup, restocking, or organization tasks as part of overnight operations.

Benefits & Perks

In recognition of your talent and contributions, Common House offers a dynamic and inclusive work environment, supportive teammates, and competitive compensation.

Eligible employees enjoy:

• Diverse and inclusive workplace culture
• Generous Health, Dental, and Vision insurance
• Paid Sick Leave
• 401(k) option
• Monthly Common House membership
• 50% discount on food and non-alcoholic beverages

Common House is an equal opportunity employer. We are committed to creating an inclusive environment and welcome applicants of all backgrounds, including all genders, races, religions, sexual orientations, ages, parents, veterans, people living with disabilities, and anyone who can bring diverse perspectives to our community.