Norwegian Speaking VIP Customer Support Agent -Remote in Greece

Patrique Mercier Recruitment FR is in search of a Norwegian Speaking VIP Customer Support Agent to join a prestigious team dedicated to providing exemplary service to high-profile clients. This role is perfect for individuals who are passionate about delivering outstanding customer experiences and enjoy working in a fast-paced environment.

Responsibilities

• Deliver high-quality support to VIP Norwegian-speaking customers via phone, email, and chat.
• Build and maintain strong relationships with high-value clients, ensuring their needs are met with precision.
• Troubleshoot and resolve complex customer inquiries and issues efficiently.
• Keep thorough records of customer interactions to ensure continuity and effective follow-up.
• Work collaboratively with other teams to facilitate seamless service delivery and resolution of client issues.
• Provide insights and feedback to improve customer service processes and enhance client satisfaction.
• Stay informed about our products and services to provide accurate and relevant information to clients.

Requirements

• Fluency in Norwegian and English, both written and spoken.
• Proven experience in customer support, ideally with VIP clients.
• Exceptional communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Detail-oriented with excellent organizational skills.
• Familiarity with CRM systems and standard office software.
• A proactive approach and a dedication to providing high-quality customer service.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...