Operations Administrator
To access the advert in BSL please use the following link: https://vimeo.com/1082140221/c6495a0dac?
We are looking for a dedicated and organised individual to provide strong administrative support for our InterpretersLive! on-demand video interpreting service. Working closely with our InterpretersLive! liaising with both hearing and D/deaf clients.
Main Duties & Responsibilities:
- Full time role. Work from home Monday and Friday and office based in Redditch, Worcestershire, Tuesday - Thursday, 8.30am-5pm.
- Provide full operational support for our InterpretersLive! service and client implementation for sales team
- Customer and Interpreter support
- Technical support for clients
- Onboard and maintain language service professional supply chain
- Reporting of management information data
- Manage, arrange and coordinate training requests
Qualifications
Essential skills/qualifications/experience:
- British Sign Language skills are preferred but not essential
- Excellent attention to detail and time management skills
- Good knowledge of IT and windows based applications
- Proactive
- Demonstrates leadership and management skills
Additional Information
What's In It For You?
- Start salary £24,570
- 20-25 days holiday plus bank holidays (Full Time Equivalent)
- Pension scheme
- Training and CPD
- DBS Renewal
- Relocation packages available
- Attendance bonus scheme
- Health and Wellbeing schemes
- Wellbeing Accreditations
- Policies to include Mental Health, Menopause and more
- Employee Assistance Programme / Cash Plan
- Access to discounts from hundreds of leading retailers
- Access to mental health specialist support
- Birthday celebrations/gifts
- Team events
- Occupational Sick Pay (OSP) and (SSP)
- Flexible contracts available
- Work for an established company with 25 years in the industry
- Supportive and flexible employer
- Disability Confident Leader
- And more!