Operations Associate
The Company
Arta is on an audacious and incredibly rewarding mission: to pave the way for people everywhere to lead more successful financial lives. Arta leverages sophisticated investment tools and technology – once reserved for ultra-high-net-worth individuals – and makes them accessible to a broader global audience. Think of it as your own digital family office, combining intelligent investment strategies, private market access, and AI-driven automation to help you grow and protect your wealth effortlessly. We value trust, teamwork, and adaptability.
The Role
As an Operations Associate, you will play a key role in building a culture of operational discipline within Arta by managing the core operational processes that enable us to consistently deliver outstanding experiences to our members. In doing so, you will work closely with both internal (Member Success, Product, Compliance, Engineering) and external (e.g. broker-dealers, fund managers, identity verification providers) stakeholders. The ideal candidate should be an advocate for the experience of our members, have an innate curiosity to understand how things work behind-the-scenes and enjoy mapping out the risks of edge cases.
What You Will Do
Own and execute the critical operational processes that power our platform, in the areas of public and private market investments (e.g. buy/sell, reconciliation, corporate actions, capital calls, NAV updates), customer onboarding and risk assessment, account management, and money transfers
Collaborate with our Operations, Member Success, Product, Compliance and Engineering teams to:
Anticipate future business needs;
Brainstorm workflows and edge cases to operationalize new products; and
Enhance key processes while considering implications such as cost, implementation complexity, regulatory compliance and other relevant risks
Coordinate with internal and external partners to troubleshoot operational issues
Create data reporting workflows to track key operational metrics and satisfy regulatory reporting obligations
Who You Are
At least 3 years of business operations experience in financial services, ideally in the investments space handling a mix of asset classes
Have experience designing and implementing end-to-end operational processes with appropriate controls
Proficiency with SQL, Excel
Experience in a dynamic and fast-paced startup environment, working with mission critical systems
Technical problem-solving skills: Enjoy diving into root causes and breaking down complex problems
Bachelor’s degree, or equivalent experience
Passion for financial services and technology
Strong attention to detail and ability to work independently
Proactive, clear, and compelling in your written and oral communication
Bonus: Knowledge of KYC/AML standards and MAS regulations
Bonus: High-level understanding of common technical concepts such as APIs. Interest in the use of AI tools to enhance productivity.
Based in Singapore. You must be authorized to work in Singapore.
What we offer
A competitive salary and benefits package, with ample opportunities for growth and advancement
Robust health insurance offering for you and your family
Catered office meals
20 weeks of parental leave
17 days PTO annually plus national and company holidays