Operations Associate - Pharmacy
$100k - $150k USD
Healthcare is broken at the first step: patients can't find the right care, understand what it costs, or access the medications they need. Mochi Health is fixing this.
We're building an AI-driven marketplace that makes healthcare discoverable—connecting patients to the right providers, transparent pharmacy pricing, and affordable medications. Over the past few years, we've grown rapidly by combining clinical expertise with technology that actually works for real people, not just hospital systems.
Our platform does what legacy healthcare can't: it gives patients transparent pricing before they pay, personalized medication management that follows them across providers, and long-term access to their own medical records. We're proving that healthcare can be more affordable, more human, and far more intuitive than what exists today.
Join a team that's rebuilding healthcare from the patient up. At Mochi Health, you'll work alongside people who value bold thinking, inclusive collaboration, and getting meaningful work into the world. If you want to do the most impactful work of your career, this is where to do it.
$100,000 - $150,000
Full-time / Onsite (5 days/week)
About The Role
As an Operations Associate focused on partnerships, you’ll be instrumental in expanding our pharmacy network from a handful of partners to thousands, directly impacting the healthcare industry's evolution. You will work with cross-functional teams, including operations, engineering, and growth to ensure successful partner integration and optimize logistics, enhancing service levels and the patient experience. Additionally, you will dive deep into data, reporting key performance indicators (KPIs) to executives to guide strategic decisions and drive network growth.
What You’ll Do
- Obsessed with the details and quick to follow up—you're on top of every thread, keeping internal teams and external partners aligned and moving fast
- Onboard new sellers onto our platform
- Maintain highly accurate trackers of performance, growth, and communications
- Create dashboards, spreadsheets, Powerpoint decks, SQL queries, and python scripts, leveraging skills in researching data to tell stories that enable executives to make strategic decisions
- Embrace challenges that push you to grow both personally and professionally
- Demonstrate ownership and initiative in a fast-paced, collaborative environment, driven by a passion for improving patient lives and making a meaningful impact across the organization.
Who You Are
- You possess a Bachelor’s Degree in Business or a STEM field
- Your first instinct when presented a problem is to evaluate all of the data
- You have exceptional verbal, written communication, and presentation skills
- You possess a keen eye for detail and a talent for organization
- You have a bias for action and implement change quickly as well as respond positively to a fast-paced and constantly changing environment
- You’re excited about working in-person with our team in San Francisco, CA
Life at Mochi
At Mochi, we believe your best work happens when you feel your best—so we’ve designed an environment that fuels your creativity, supports your growth, and makes every day exciting.
🥗 Daily Meals and Espresso Bar - Breakfast, lunch, and dinner every weekday. Our on-site barista keeps the espresso and matcha flowing all day
💰 Pre-Tax Commuter Perks - Save on transit and parking through pre-tax commuter benefits
💸 Top-of-Market Compensation - We offer competitive salaries along with generous equity packages so you can share in the success you help create
💣 Profitable and Rapid Growth - We’re scaling fast, with financial discipline and long-term vision. No VC constraints, just sustainable momentum and smart decisions
🚀 High-Impact Work - Help shape the future of digital healthcare. Your work here directly improves lives and scales nationwide
👩💻 World-Class Team - Collaborate with teammates from Tesla, SpaceX, Citadel, Harvard, IIT, and more. We value excellence, humility, and empathy in equal measure
✨ Comprehensive Benefits - 401(k) with match, generous time off, life insurance, and high-quality medical, dental, and vision plans
💊 Mochi Health Membership – We cover your monthly subscription fee so you can experience the same care as our patients (medications not included)
🌴 Time to Recharge –Enjoy unlimited PTO, generous company holidays, and true flexibility. We trust you to take the time you need to rest, reset, and thrive
🧘 Wellness First –From weekly mindfulness sessions to group workouts and fitness perks, your physical and mental health are top priority
🎉 Team Socials and Community - We make time to connect through regular socials, happy hours, and spontaneous events. Our stocked kitchen doesn’t hurt either
📍 Downtown SF HQ - Our San Francisco office is just steps from BART, Muni, and great food. It’s designed for deep work and casual collaboration
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The base salary for this full-time position ranges from $100,000 to $150,000, in addition to equity and benefits. The salary range listed in each job posting represents the minimum and maximum targets for new hire salaries across all locations. Actual compensation within this range is determined by various factors, such as job-related skills, experience, relevant education or training, and location.
#LI-Onsite #LI-TJ1
Workplace Policy
Mochi Health is an in-person company based in San Francisco, CA. Our team works together in person five days a week to foster collaboration, innovation, and strong connections. We believe that face-to-face interaction builds a culture of excellence and allows us to deliver the best outcomes for the patients and providers we serve.
Equal Opportunity
Mochi Health is an Equal Opportunity Employer. We make all employment decisions based solely on merit. We provide equal employment opportunities to all applicants and employees without discrimination on the basis of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, disability status, or any other applicable legally protected characteristic. We prohibit any form of discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring.
Candidate Privacy Notice
Please review Mochi Health's Candidate Privacy Notice here.
Accommodations
Mochi Health complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local laws. We will reasonably accommodate qualified individuals with a disability during the application process and throughout employment as required by law.
If you need any assistance or accommodations due to a disability, please contact us at hr@joinmochi.com.