Operations Engineering Intern
About Us
Cyvl is a Boston-based tech startup revolutionizing how governments map and manage transportation infrastructure. Our enterprise-grade hardware and software solutions leverage 3D mapping sensors to capture LiDAR, imagery, and GPS data, retrofitted to our customers' vehicles. This data is processed through our AI-powered cloud pipelines to generate actionable geospatial insights that save cities time, money, and resources.
At Cyvl, our mission is to empower governments to build and maintain public infrastructure they’re proud of by accelerating decision-making through our sensors and Infrastructure Intelligence Platform. In this role, you’ll design and enhance the internal software tools that enable our Field Operations team to operate efficiently and at scale. This team oversees sensor repair and upgrades, shipping and logistics, customer support, and fleet deployments, all critical to delivering reliable data to our customers. Your work will help ensure consistent data collection and accelerate the delivery of actionable insights. Ultimately, you’ll play a direct role in helping cities access the information they need to maintain safer, smarter transportation infrastructure.
We’re a fast-moving, high-growth team that believes in solving real-world problems with authenticity, simplicity, and boldness. Every member of our team is empowered to take ownership, deliver results, and leave a lasting impact on the communities we serve.
About You
You’re a curious, proactive problem solver who enjoys working across teams to tackle real-world challenges. You’re comfortable navigating ambiguity, learning new systems quickly, and communicating clearly with both technical and non-technical teammates. You take pride in building tools and processes that make others more effective and are motivated by making a tangible impact on safer, smarter transportation infrastructure.
Key Responsibilities
Partner cross-functionally with Hardware, Field Operations, Data Operations, and Software Engineering to support and improve day-to-day operational systems
Identify, design, and implement automation solutions that streamline internal workflows and reduce manual effort across teams
Troubleshoot and resolve software-related issues impacting the sensor fleet and internal tooling, improving reliability and uptime
Build tools and workflows to automate customer service processes, increasing response speed and consistency
Redesign and automate the multi-step, multi-person shipping process to improve accuracy, visibility, and scalability
Develop dashboards or internal reporting tools that provide greater visibility into fleet health, operations performance, and process bottlenecks
Qualifications
Required:
Currently pursuing or recently completed an undergraduate degree in Computer Science, Engineering, or a related technical field
Familiarity with AI concepts or hands-on experience using AI tools, models, or data-driven systems (academic or project-based experience is acceptable)
Strong troubleshooting and problem-solving skills, with the ability to investigate issues and work through ambiguity collaboratively
Nice to Have:
Exposure to GIS, geospatial data, mapping tools, or spatial analysis (through coursework, projects, or internships)
Experience working with hardware systems, IoT devices, field operations, or operations-focused software tools
About Cyvl
At Cyvl, you’ll join a driven and supportive team that’s all out in building technology with real impact. We care deeply about our work, our customers, and each other. Collaboration and trust are at the core of how we operate.
Our values guide how we operate and shape a team that is genuinely RAARE:
Real - authentic, transparent, focused on solving real problems with simple, effective solutions.
All Out - bold, driven, and committed to delivering results that matter.
Accelerating - always learning, growing, and moving with intention.
Reliable - we follow through and deliver at a consistently high bar.
Empowering - we lift each other up and help governments build infrastructure they can be proud of.
Learn How we Think
Learn about our startup journey
Together, we stay curious, learn quickly, and keep raising the bar. If you want to grow, make an impact that truly matters, and be part of a team that’s shaping the future of public infrastructure, you’ll feel right at home at Cyvl.
Salary Range: $20/ Hour
At Cyvl, we welcome and celebrate diversity in all its forms. We do not discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic. Your unique perspective is valued here.