Operations Intern (paid, part-time)
Finloup is among the fastest-growing fintech startups in Greece, offering leasing of high-end electronics to all types of businesses.
Technology leasing is a financially inclusive and environmentally friendly solution, as it extends the life cycle of electronics and enables customers to access the latest tech affordably. Businesses lease the latest tech products, use them as long as they want, and then return them to us. We give them a fresh touch and send them off to their next users. 📱
Our main pillars are sustainability and financial inclusion through the circular economy consumption model. Join our team and gain hands-on experience in operations while having the chance to impact our business and the environment positively. 💥
Position Overview:
We are seeking an enthusiastic Operations Intern (part-time) to join our team and help us streamline our day-to-day operations. The successful candidate will be responsible for carrying out various operational tasks, including end-to-end processing of leasing applications, pre-sales and after-sales customer support, and inventory handling.
The primary focus of this position is to keep our clients happy and help acquire new ones by improving every aspect of our device leasing business. If you are a self-motivated individual keen on learning new things about innovative services, looking for room to improve your skills, and going the extra mile, we encourage you to apply for this exciting opportunity as soon as possible!
Key Responsibilities
- Logistics execution: place vendor orders, book couriers, create labels, track parcels, coordinate deliveries/returns, and resolve issues in real time.
- Handover & returns: schedule with customers, confirm address/PoA is on file, check device condition, prep accessories/packaging.
- Data entry & hygiene: record contracts, customer details, serials/IMEIs, order statuses in SoftOne and CRM with zero backlog.
- SLA tracking & comms: keep customers informed on timelines, open/close tickets, escalate delays fast.
- Accessories & light inventory: reserve cases/screen protectors, keep counts accurate, support mini stock-takes.
- Reporting (light): export lists/CSVs, update simple dashboards (deliveries, delays, open cases).
What you can expect from our process:
- 30 min. call with the team you will closely collaborate with to understand your team fit, role and skills
- 60 min. meeting/case study at our offices. You will be given a case to present to us during this meeting. This will be your time to shine and demonstrate your skills. You will also meet the founding team during this time
- 🏁 – Offer 📧
We’d like to meet you if you’ve been excitedly nodding while reading all these. 😄
We are committed to equal employment opportunity regardless of race, color, national origin, ethnicity, gender, age, disability, sexual orientation, gender identity or religion.
Requirements
In particular, we are looking for:
- High energy and a strong analytical skillset.
- Eager to take in all day-to-day information and use it to bring new ideas/suggestions on how to improve our service.
- Excellent verbal and written communication skills.
- Team spirit; you seriously care about what you do and appreciate collaborating with your colleagues.
- Ability to prioritize, multitask, manage time productively, and adapt to new situations.
- Driven to challenge what academia may have taught you and get some hands-on experience on how to structure and organize a business.
Benefits
During your internship, you will earn:
- 🌟 Valuable experience in a high-growth startup alongside young, motivated, and passionate teammates
- 💻 Company laptop
- 📱 Company mobile plan
- 🥳 Time off on your birthday
- 💪 Prospect for a permanent position
Since this role may end up being a full-time position (that’s our plan!), you could additionally earn:
- 🚀 Stock options (we own what we build!)
- 🤒 Extra sick leave
- 🏡 Remote work on select days
- 📅 21 days of paid time off per year
- 👩⚕️ Private Health Insurance