Operations Manager
Hunter Douglas is the world’s leading manufacturer of window coverings and a major manufacturer of architectural products. We are a brand that you know and trust. With more than 100 years of innovation, we’ve defined our industry with proprietary products that deliver revolutionary style and functionality and can be found in millions of homes and commercial buildings globally.
We are searching for candidates that are driven, intelligent, creative, and entrepreneurial. By offering challenging and accelerated opportunities for growth, powered by a shared hunger for success, we create a space for your career to thrive. In return for your expertise, we are committed to providing competitive and robust total compensation and benefit packages to ensure you feel valued. Our dream is to become the fastest growing, most loved, window covering company in the world. What’s yours?
One of the pillars of our North American division is spread across four different sites in Mexico where a blend of manufacturing and fabrication occurs. At each location we pride ourselves on exemplary safety and employee-first standards, as we pioneer production processes to be best in class. It is our focus on quality and growth that makes us an employer of choice and helps us maintain our culture of excellence.
Position Overview
The Operations Manager is responsible for planning, directing, and optimizing day-to-day manufacturing and distribution operations. This role ensures achievement of production, quality, safety, delivery, and cost objectives while leading cross-functional teams to meet customer and business requirements. The Operations Manager partners closely with Supply Chain, Engineering, Quality, and Commercial teams to align operational execution with overall business strategy.
What you'll do
Production Planning & Execution:
Oversee daily, weekly, and monthly production schedules to meet demand, delivery, and service targets.
Adjust labor, equipment, and capacity plans based on forecast changes.
Quality & Continuous Improvement:
Ensure compliance with product quality standards and drive corrective and preventive actions.
Lead Lean Manufacturing initiatives to improve efficiency, reduce waste, and improve throughput.
People Management:
Recruit, train, and develop supervisors and hourly employees.
Manage performance reviews, succession planning, and workforce planning.
Safety & Compliance:
Ensure compliance with all safety, environmental, and regulatory requirements.
Lead safety audits, incident investigations, and corrective actions.
Logistics & Inventory Management:
Coordinate shipping, warehousing, and inventory levels to support on-time delivery and cost efficiency.
Partner with Supply Chain to improve forecasting and material availability.
Financial & Performance Management:
Manage operational budgets, labor costs, and material usage.
Monitor KPIs such as OEE, scrap, productivity, and OTIF, and implement action plans as needed.
Remember that each Associate is responsible for their safety within the company; if you detect any act or unsafe condition in your workstation or that of your colleagues and within the company, you must report it or ask for help to eradicate it to avoid incidents, damage to property, first aid and accidents.
Who you are
90% English proficiency.
Proficiency in use of personal computers, Microsoft Office products (Excel, Word and PowerPoint) and e-mail skills required.
SAP system.
Deep knowledge of manufacturing processes, production management systems, and lean manufacturing practices.
Will be critical a quick and deep understanding and knowledge of HDs operating policies and procedures required. Also key to fast-track onboarding and training for mastering knowledge of HD’s culture and guiding principles.
Education and Experience:
Bachelor’s degree in industrial engineering, Manufacturing, Operations Management, Business Administration, or a related field. Master’s degree or MBA is a plus.
5–8 years of progressive experience in manufacturing or distribution operations, with at least 2–3 years in a people leadership role.
Experience in consumer durable goods, home products, or discrete manufacturing environments is preferred.
What's in it for you?
Competitive compensation package including annual bonus
Generous benefits package including major medical expenses and life insurance
Vacation days
Vacation premium
Paid time off
Christmas bonus
Food vouchers and cafeteria service
Savings fund
Career developmental opportunities
A company culture that prioritizes internal development
Please note, all offers presented to candidates are carefully crafted to ensure market competitiveness, equity, and reflect the individual candidate’s education, experience, skills and potential.
Hunter Douglas is an Equal Opportunity Employer and complies with applicable employment laws. EOE/M/F/Vet/Disabled are encouraged to apply.
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