Operations Manager
The Operations Manager is responsible for overseeing the day-to-day operations of the organization, including staff management and facility operations. This role ensures that people, processes, and resources work efficiently to meet organizational goals while maintaining a safe, productive, and well-organized work environment.
This position can be located in the Mansfield or Grand Cane facility.
Key Responsibilities
Operational Oversight
- Manage daily operations to ensure efficiency, quality, and consistency across all functions
- Develop, implement, and improve operational processes and procedures
- Monitor performance metrics and address operational issues proactively
People Management
- Supervise, coach, and support staff to ensure productivity and engagement
- Schedule and allocate staff resources effectively
- Conduct performance evaluations and support training and development initiatives
- Enforce company policies, procedures, and standards
Facility Management
- Oversee facility operations, maintenance, and safety standards
- Coordinate repairs, vendors, and service providers as needed
- Ensure compliance with health, safety, and regulatory requirements
Planning & Coordination
- Collaborate with leadership to align daily operations with strategic objectives
- Assist with budgeting, cost control, and resource planning
- Communicate operational updates and challenges to leadership
Requirements
- Proven experience in operations management or a similar leadership role
- Strong people management and organizational skills
- Ability to manage multiple priorities in a fast-paced environment
- Excellent communication and problem-solving skills
- Proficiency with basic office software and operational systems