Operations & Speaker Liaison Coordinator
Job Title
Operations & Speaker Liaison Coordinator
Job Overview
Join a prestigious London-based speakers agency that works exclusively with some of the world’s most respected thought leaders—politicians, economists, academics, and global business figures. We’re seeking an experienced and exceptionally organised Operations & Speaker Liaison Coordinator to manage all post-contract logistics for high-profile speaking engagements.
You’ll serve as the vital link between corporate clients and high-profile speakers, ensuring flawless event delivery through expert travel coordination, clear communication, and a calm, solutions-driven approach. This is a fully remote role based in South Africa, working UK business hours, and suited to someone with international operations experience and the confidence to work with global C-suite stakeholders and their teams.
Key Responsibilities
- Manage all post-contract logistics between speakers and clients, including travel, briefing calls, and scheduling (note: no sales involved).
- Coordinate complex international travel itineraries: flights, trains, hotels, and transfers.
- Liaise directly with speakers, their EAs, and client-side stakeholders to ensure alignment on timing, format, presentations, and expectations.
- Act as the calm, professional point of contact for high-profile individuals and executives around the world.
- Handle last-minute changes, challenges, and pressure with a solutions-focused mindset.
- Keep meticulous records and manage all activities using Zoho CRM and Microsoft Office tools.
- Support cross-border communication across time zones with exceptional clarity and diplomacy.
- Ensure every event runs smoothly from a logistics and stakeholder perspective.
Qualifications & Experience
Essential:
- Minimum 5 years’ experience as a high-level Executive Assistant or Operations Coordinator, supporting international directors or C-suite stakeholders.
- Demonstrable international operations experience, including cross-time-zone communication and complex global travel coordination.
- Experience as the primary liaison for senior and high-profile stakeholders, including politicians, HNWIs, or Fortune 500 executives.
- Exceptional English communication skills—both written and verbal—with a polished, professional manner.
- Proven ability to manage multiple concurrent events and stakeholder groups without errors.
- Calm, diplomatic, and solutions-driven under pressure—especially when plans change.
- Comfortable “handholding” high-profile speakers when needed, e.g. resolving lost itinerary issues or last-minute travel changes.
- Highly detail-oriented and organised, with a proactive approach to problem-solving.
- Confident using CRM systems (preferably Zoho) and Microsoft email and calendar tools.
- Based in South Africa with reliable internet and a fully remote working setup.
- Full availability during UK business hours and flexibility around event-related scheduling.
Ready to begin the role around end of January, pending final sign-off.