Order Fulfillment Coordinator
At MyUtilities, we’ve streamlined one of life’s most stressful experiences—moving—by simplifying how customers set up essential utility services. From electricity and internet to cable, security, and insurance, we help individuals and families establish all their services in one convenient place.
Our company culture is intentional and supportive. We are people-first, celebrating milestones, fostering collaboration, and providing structured development plans to help our team members achieve their personal and professional goals.
ABOUT THE ROLE
We are seeking a detail-oriented and highly organized Order Fulfillment Coordinator to support our sales team and customer partnerships through consistent, accurate administrative execution. In this role, you’ll manage service orders from start to finish, troubleshoot issues, and ensure that both internal teams and customers stay informed and supported throughout the process.
KEY RESPONSIBILITIES
- Process and admin-driven: Administrative professional skilled in structured order processing, documentation, and procedure compliance to support accurate and timely operations
- Customer-Centric: You respond to questions and concerns with professionalism, urgency, and clarity.
- Tech-Savvy: You navigate platforms and tools with confidence and troubleshoot technical issues as needed.
- Organized: You stay on top of multiple open tasks, prioritize effectively, and document everything clearly.
- Collaborative: You work closely with sales agents and partners to support customers and resolve order issues.
- Detail-Oriented: You double-check your work and take pride in delivering error-free results.
- Reliable: You show up on time, meet expectations, and contribute to a consistent, dependable team environment.
- Focused: You enjoy routine and gain satisfaction from completing structured tasks with excellence.
Requirements
WHO ARE YOU?
- You are dependable, organized, and service-driven.
- 1–5 years of experience in customer service, administrative support, or order fulfillment.
- Excellent written and verbal communication skills; comfortable on phone calls and emails.
- A multitasker who thrives in a fast-paced, high-volume setting.
- Technically proficient—you learn systems quickly and navigate web-based tools with ease.
- Self-motivated and able to meet deadlines without constant supervision.
- You enjoy consistency in your workday and excel at following processes.
- Demonstrates alignment with company core values: Others-Focused, Grit, Integrity, and Excellence.
- You take ownership and communicate clearly with teammates to ensure smooth collaboration.
- Must be tech-savvy, quick to learn new tools, and confident navigating browsers and systems.
- Must be able to manage multiple tasks and requests at once.
- Looking for a consistent workflow and stable role
Benefits
WHY US?
This is a full-time, in-office position based in Dallas, TX, with working hours from Monday to Friday, 9:00 AM to 6:00 PM. We offer a comprehensive onboarding and training program to ensure every team member feels confident, supported, and fully prepared to succeed in their role.
What We Offer:
- $45,000 annual salary
- Paid Time Off (PTO) and paid holidays
- Health, Dental, and Vision Insurance
If you're highly organized, dependable, administratively focused and thrive in a structured environment—we’d love to hear from you!