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Service Wire

Order Fulfillment Specialist

Service Wire Culloden, WV 8 days ago
operations
Service Wire Company, a premier supplier of industrial and utility wire and cable, is currently seeking a Order Assurance Coordinator in Culloden, WV. If you are looking to join a great organization and a chance to become a part of our growing team, this may be the opportunity for you!

Position Summary:
The Order Assurance Coordinator ensures confirmed Sales Orders comply with policies and procedures while optimizing site allocation to ensure on-time shipping. This position requires extensive communication with multiple departments throughout the quote-to-cash cycle and demands strong analytical, problem-solving, and coordination skills.

Tasks/Duties/Responsibilities:

  • Serve as primary contact for Sales and Distribution for process exceptions and corrections
  • Review daily distribution orders to ensure on-time delivery requirements are met
  • Audit Sales Order for accuracy and completeness prior to releasing material for shipment
  • Coordinate with Production Planning and Distribution to ensure product availability and proper order flow
  • Research, troubleshoot, and resolve order-related exceptions
  • Continuously evaluate processes, procedures and policies to identify efficiency and improvement opportunities
  • Maintain consistent documentation and transactional accuracy
  • Other duties as assigned

    • Knowledge/Skills/Requirements:

  • Associates Degree in business-related or technical field required.  Bachelors preferred
  • Proficiency with company software, including QAD, SalesForce, Microsoft Office Suite
  • Ability to multi-task, prioritize and manage time effectively
  • Strong attention to detail with excellent organizational and follow-up skills
  • Strong analytical and problem-solving abilities
  • Effective written and verbal communication skills
  • Ability to collaborate with internal and external

    • Reports To:

  • Inventory and Planning Manager

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