Parking Desk Analyst - Navy Yard, DC

Parking Desk Analyst will provide direct support to the NAVSEA facilities staff.

Main duties include:

• Responsible for the management and oversight of parking operations and facilities.
• Provides administrative and technical support to enhance parking operations.
• Develop long-term plans and strategies for parking inventories and traffic regulations.
• Generates daily/weekly/monthly parking metrics and reports.
• Daily interaction with customers fulfilling requests to process walk-in renewals, check-out, and new hire permits.
• Enforces company policy and ensures adherence to policies and laws.
• Maintains automated records of permit parking spaces.
• Interacts with the public to resolve issues related to the issuance of parking permits, spaces, and compliance with parking regulations.
• Answers phone, maintain phone inquiries, schedule appointments and log messages.
• Responds to correspondence, phone requests and complaints about parking operations.
• Other duties as assigned.

Requirements

• Proficient in MS Office (Outlook, Word, Excel, PowerPoint).
• Strong communication and customer service skills.
• Dependable.
• Must be able to perform duties without management supervision.
• Must be a US citizen.
• Public trust clearance preferred, or ability to obtain, pre-hire.
• Able to obtain secret clearance post-hire.

Benefits

• Health benefits package, including medical, dental, vision, life insurance, short-term and long-term disability
• 401(k) with employer match
• Vacation
• Sick leave
• Holidays

AMerican Operations Corporation is an EEO employer and does not discriminate on the basis of race, religion, disability, veteran status, gender or sexual orientation.