Bridal Shop Manager - Redlands
About Beloved Couture Bridal:
At Beloved Couture Bridal, our mission is to provide brides with a unique shopping experience, combining exquisite bridal gowns with great prices, all while raising awareness and funds for the Beloved Foundation. We work closely with many designers and high-end boutiques across the country to offer our brides authentic designer gowns at 30-75% off retail, with proceeds supporting the Beloved Foundation’s work supporting families in Southern California caring for a loved one with terminal cancer.
Job Responsibilities:
Part-time <30 hours, must be available weekends.
Provide superb customer service/consultancy. Helping brides find their dream gown and attire while actively portraying the mission and vision of the Beloved Foundation.
- Answer basic inquiries
- Schedule appointments
- Use active listening skills as well as knowledge of merchandise to select dress options for brides, and provide feedback to encourage them to purchase
- Ensure merchandise is restocked and the salon is organized neatly to maintain a clean and welcoming environment
- Maintain communication post-sale with brides to continue building rapport and ensure optimal customer service
- Manage staff of volunteers in the bridal shop, schedule new volunteer trainings
- Review inventory and inspect incoming shipments
- Process regular inventory reports
- Establish relationships with bridal shops to secure donations
- Responsible for organizing and executing marketing. events such as wedding expos, fashion shows and photoshoots by working with area wedding vendors, and schedule model casting calls
- Consistently meet monthly sales goals
- Attend monthly networking meetings as assigned
- Maintain social media accounts by being present through stories and post. Answering inquiries through social media accounts
- Other duties as assigned by the director
Ideal candidates:
- Ability to understand the needs of our team and customers
- Intuitive personality to think two steps ahead
- Strives to make everyone feel celebrated and hard
- Ability to be strong when tough situations arise, yet compassionate to give grace
- Has a sense of person style that exudes professionalism in a confident and comfortable way
Note: This position is for employment by the Beloved Foundation. Golden State Triad is simply assisting the Foundation with recruitment for Lead Bridal Consultant.