Partner Manager, SMB Agency

We are Rokt, a hyper-growth ecommerce leader. Rokt is the global leader in ecommerce, unlocking real-time relevance in the moment that matters most. Rokt’s AI Brain and ecommerce Network powers billions of transactions connecting hundreds of millions of customers, and is trusted to do this by the world’s leading companies.

We are a team of builders helping smart businesses find innovative ways to meet customer needs and generate incremental revenue. Leading companies drive 10–50% of additional revenue—and often all their profits—from the extra products or services they sell. This economic edge unleashes a world of possibilities for growth and innovation.

At Rokt, we practice transparency in career paths and compensation. We believe in transparency, which is why we have a well-defined career ladder with transparent compensation and clear career paths based on competency and ability. Rokt’stars constantly strive to raise the bar, pushing the envelope of what is possible.

We are looking for a Partner Manager, SMB Agency Partnerships

Target total compensation ranges from $192,000 - $252,000, including a fixed annual salary of $115,000 - $157,000, an employee equity plan grant, and world-class benefits.
Equity grants are issued in good faith, subject to company policies, board approval, and individual eligibility.

As the Partner Manager, SMB Agency Partnerships, you will scale Rokt’s SMB Agency Partnership Program by recruiting and enabling high-quality agencies (Shopify Plus agencies, development agencies, marketing agencies, and ecommerce consultancies) to drive large Rokt Thanks activations. “Large activations” are defined as 10K+ orders per month with a high expected Activity Per Transaction (APT), across both Shopify and off-Shopify environments.

About the role:

• Recruit and grow a portfolio of high-quality agency partners who can consistently influence merchants with 10K+ orders/month potential.
• Build scalable agency enablement (playbooks, talk tracks, certification, and sales assets) so agencies confidently pitch Rokt’s value proposition and drive adoption.
• Partner closely with SMB BD (deal ownership) to generate and progress partner-sourced opportunities that match the large-activation profile.
• Quarterback cross-functional execution with SMB CS/onboarding/implementation to ensure partner-sourced deals convert into successful launches across Shopify and off-Shopify paths.
• Launch and run partner programs that increase adoption at scale (referral fees/rev share, co-marketing webinars/case studies/listings, and priority support/implementation help).

Requirements

About you:

• 3+ years of experience in partnerships, alliances, channel partnerships, agency partnerships, or sales within ecommerce / SaaS / martech / adtech (or similar).
• Proven ability to recruit, enable, and grow agency partner ecosystems that drive measurable pipeline and launches.
• Strong commercial and consultative skill set: you can explain value clearly, handle objections, and build partner advocacy.
• Program-builder mindset: you can turn ambiguous goals into repeatable motions, operating rhythms, and scalable enablement.
• Comfortable working cross-functionally in fast-paced teams and driving outcomes through influence (BD, CS/implementation, Marketing).
• Demonstrated ability to prioritize ruthlessly, simplify to scale, and use AI/automation to increase leverage and consistency.

Benefits

About Rokt’stars:

As a mission-driven, hyper-growth community of curious explorers, our ambition is to unlock real-time relevancy in ecommerce and beyond. Our bias for action means we are not afraid to quickly venture into uncharted territories, take risks, or challenge the status quo; in doing so we either win or learn. We work together as one aligned team, never letting egos get in the way of brilliant ideas. We value diversity, transparency, and smart humble people who enjoy building a disruptive business together. We pride ourselves on being a force for good as we make the world better. 

About The Benefits:

We leverage best-in-class technology and market-leading innovation in AI and ML, with all of that being underlined by building and maintaining a fantastic and inclusive culture where people can be their authentic selves, and offering a great list of perks and benefits to go with it:

• Become a shareholder. Every Rokt’star gets equity in the company
• Extra leave (bonus annual leave, sabbatical leave etc.) 
• Work with the greatest talent in town
• See the world! We have offices in New York, Seattle, Sydney, Tokyo and London

We believe we’re better together. We love spending time together and are in the office most days (teams are in the office minimum 4 days per week). 

We at Rokt choose to create a company that is as diverse and inclusive as the world we live in by attracting, growing & keeping the best talent. Equal employment opportunities are available to all applicants without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If this sounds like a role you’d enjoy, apply here, and you’ll hear from our recruiting team.