Partner Success Manager - South Carolina

The Purpose of Zearn

Zearn is the nonprofit educational organization whose mission is to inspire all kids to love learning math. Everything we do is driven by our belief that every kid is a math kid.

Our top-rated learning platform is designed to catch kids up and move them forward in grade-level math. And it works. Large-scale efficacy research shows students who use Zearn make significant gains in math proficiency, including the students who start multiple grade levels behind.

As a nonprofit, all of our work is driven by what is best for kids. At the same time, we operate as an intense and fast-moving technology company, inclusively solving hard problems that will impact current and future generations. The problems we solve require expertise in teaching, learning science, software development, design, video production, and countless other disciplines. As an organization that is always stretching to get to the next level of impact, every single person owns mission critical work.

If you’re ready to join our Team of problem solvers, and own work that will drive us to achieve impact at scale, we are looking for you.

Learn more about us at https://about.zearn.org/. 

The purpose of the Partner Success Manager role at Zearn is to own the mission-critical link between our educational solutions and the students we serve. In this role, you will manage a strategic portfolio of partners, leading implementation, and building deep relationships to ensure Zearn’s mission is realized in every classroom.  You will serve as a key resource for educators, by supporting them in using Zearn Math effectively and impactfully to drive student success. This is achieved by:

Helping more schools and districts start their Zearn journey to expand our reach and impact.

• Lead calls, webinars, and demonstrations for school and district administrators to share the benefits of Zearn Math and support their decision-making process.
• Maintain consistent communication with interested administrators to support their education and decision-making process.
• Represent Zearn at company-wide events and conferences to share information on Zearn Math and engage with new potential partners who are ready for a transformative curriculum shift.

Supporting deep partnership success at the school and district level to ensure students and teachers get the most out of Zearn Math.

• Develop tailored plans for how to best support school and district partners with their Zearn Math implementation, customizing the approach for unique challenges.
• Build collaborative relationships with administrators, coaches, and teachers, acting as the main Zearn contact to unblock progress and solve implementation challenges.
• Work closely with partners throughout implementation to cultivate strong usage and drive measurable impact for teachers and students.
• Conduct data analysis and create presentations to show efficacy and surface insights that encourage deeper use of Zearn Math.
• Provide district leads with regular summaries of school-level progress, identifying where things are going well and where additional support is needed to drive district-wide success.

Using field insights to drive continuous improvement in our products and our strategies for growth.

• Identify and communicate key learnings on resources and products to the Zearn team to support iteration and improvement, acting as the voice of the partner to product and content teams.
• Share partner prospects to support the partner development pipeline, ensuring market intelligence informs future growth strategies.
• Collect and organize artifacts of Zearn usage, such as student work or classroom challenges, to share success stories and best practices with the broader Zearn team.

The Next Problems for this Role to Solve

• How might we enhance our communication strategies to better engage with school and district leaders?
• What innovative approaches can we adopt to improve engagement with current partners? 
• How might we improve our support plans to ensure successful implementation and continued success?
• What strategies can we employ to strengthen our relationships with school and district partners?
• What methods can we use to effectively share insights with the Zearn team?  

Skills You Bring to the Table

• Communication Expert: You craft compelling presentations and materials that highlight Zearn Math’s value in a way that resonates with diverse audiences. Your active listening skills and ability to articulate solutions clearly help build trust, establish credibility, and drive resolution with stakeholders.
• Relationship-Driven: You thrive on creating and maintaining meaningful, long-term connections, both externally with partners and internally across teams, fostering collaboration and trust at every touchpoint.
• Partner Engagement: You have a keen ability to understand each partner’s unique needs, preferences, and goals, allowing you to cultivate strong, trust-based relationships that drive lasting impact.
• Data Analyst: You don’t just analyze data, you translate insights into compelling narratives that drive key decisions and inspire action across stakeholders.

Potential Markers of these Skills

• 10+ years of experience in K-8 education with a strong preference for candidates who have taught math and have a demonstrated history of moving student outcomes.
• 5+ years of experience in a school/district leadership position (e.g., District Specialist, Assistant Principal, Principal, Department Chair, or Grade Level Lead) where you were an owner of a major initiative or process.
• Demonstrated ability to use data analysis to drive decision making that resulted in a clear, measurable increase in team or organizational velocity.
• A track record of building and maintaining relationships that led to the successful adoption or expansion of a new program or curriculum.
• High proficiency in organizing and managing data using tools like Google Sheets and Docs to track progress and maintain consistent communication.
• Commitment to Zearn’s mission of providing an exceptional education to all children, demonstrated through past work or volunteer experience.
• BA/BS in a related field.

Location

This role is based in South Carolina and you must currently live in South Carolina to be considered for this position.

Travel

Some clients will request onsite visits, other meetings will be conducted online. This role will require multi-day travel at least 6-8 times a year. Additionally, you may be asked to travel periodically for team building.

Compensation & Benefits

The salary range for this role is commensurate with the market and an individual’s experience. 

We offer a competitive benefits package, including comprehensive medical, dental and vision plans, short- and long-term disability, life insurance, 401K matching, parental leave, and a generous PTO policy. We also offer a collegial and passionate culture and the potential to positively impact the lives of millions of children.

To Apply: https://apply.workable.com/j/BB62A2BAD6

Zearn is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit, and business need.