Partnership Success Manager North America

Are you passionate about international education, driven to build win-win relationships, and eager to bring an industry-changing business model to the market?

In this role, you will need to demonstrate an adaptable mindset and a proactive approach to problem-solving, as the international landscape of student recruitment is continually evolving. Building strong, trust-based relationships with your clients will be key, as will your ability to tailor solutions to meet their unique objectives and challenges.

Our North America team is looking for support in our mission. If you’re the kind of person who never says no to a new challenge, gets satisfaction from a job well done and celebrates every victory with an open heart, then you’re just what we’re looking for! 

You’ll be intrinsically motivated to understand how international student recruitment works across the globe, engaging with the wider Partnership Success Manager network and diving into data with our Analytics and Consulting Team (ACT). You’ll be happy to get to grips with our systems and processes, be forthcoming with ideas on areas to improve, champion change and ultimately be an asset to Studyportals as a whole.

About the team 

Business Unit NA at Studyportals is in close contact with our clients and is responsible for the sale and post-sale customer relationship management for our student recruitment campaigns. The NA Enrolment Based Partnerships (EBP) team works with approximately 80 universities across the region and is one of our most successful divisions at Studyportals. You’ll be integral to the growth of this very important region. You’ll enjoy working independently but also thrive within a team of fellow Partnership Success Managers and Partnership Success Assistants from teams around the world. As Partnership Success Manager, you will have ownership of several university clients. You will work directly with universities on their student recruitment goals, supporting their efforts and improving our collaboration so they see results. You will be confident in presenting results, attending meetings (in person and virtual) so your communication skills should be excellent.

Your day to day 

• You will manage around 20 clients.
• Plan and hold client meetings, both online and in-person (travel required)
• Development and execution of partnership campaigns based on enrolment.
• Providing strategic consulting for clients regarding international student recruitment.
• Sharing insights with clients, including projections and engagement reports.
• Processing enrolment data and ensuring its quality throughout the entire client journey, which includes implementing online student recruitment campaigns, monitoring performance, consulting with clients, verifying enrolments, renewing campaigns, and more.
• Responsible for maintaining and expanding client collaborations, including sales responsibilities.
• Building long-term relationships with university representatives to effectively meet their student recruitment marketing needs.

Requirements

Your are 

• Based in Monterrey, Mexico, with office attendance 3 times a week.

• You preferably have a university degree in Business, Marketing or Communications (or any other relevant field) 

• 4 years Work experience in a client-facing role such as sales/account management 

• (Near) native level of English (both written and spoken) 

• Good prioritization skills and working under pressure 

• Negotiation and conflict resolution experience  

• You are keen on developing yourself both professionally and as an individual 

• Good communication and interpersonal skills 

• Detail-oriented with notable analytical and critical thinking skills 

• You are able to get in the shoes of prospective international students 

• You are a team player, comfortable with an international environment, committed to both hard work and fun 

Benefits

• Employee referral bonuses - Studyportals is always hiring and it’s just an extra chance to work with friends (and earn some extra cash!);

• An annual personal development budget, because personal growth is KEY! 

• Reimbursement of your work-related travel costs

• An informal, entrepreneurial, international and flexible atmosphere where self-initiative is highly appreciated

• Possibility to grow along with a rapidly growing company

• The opportunity to help revolutionize the worldwide study-choice market

• A company environment that is serious about having fun with almost everything we do, including regular memorable team events and a wide range of games and activities during lunchtime or after work 

• The opportunity to make our world a little better by increasing international access to education and be at the core of a study choice giant that the world education market is desperately waiting for

For your application 

Please submit your CV and cover letter in English, as you will be working with our colleagues from all around the world! As our company language is English, applications in Spanish will be automatically disqualified. 

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