Payment Network Analyst I

The Role

We are looking for a Payment Network Analyst I to innovate and grow with us in Portsmouth, NH/Hybrid (1 day a week in office if living within 50 miles of Portsmouth, NH). This position can be remote for candidates living in the U.S. and living on EST/CST time zones.

Candidates for this position must be authorized to work in the United States on a Full-Time/Permanent basis for any employer without restriction. Visa Sponsorships or Transfers WILL NOT be provided for this position. If you are on a Visa we CANNOT support it.

The Payment Network Analyst I is responsible for providing support with data-driven analytics and research that drives profitable growth of Paymode. The analyst provides data to help the broader Paymode team develop best practice processes for vendor enrollment campaigns, pricing, and database imports. Daily tasks may include but are not limited to, accountability for accuracy in validating information, meeting critical deadlines, and other necessary services to ensure a high level of data accuracy and customer satisfaction. Individuals are encouraged to think creatively, identify and address nuances, and make routine decisions.

How you’ll contribute:

• Provide support with Paymode pricing requests received from the Bottomline sales team and channel partners
• Complete routine business analysis, facilitates customer data exchange and vendor list management through communication with multiple teams
• Track and perform vendor analysis for potential Paymode customers
• Review data to identify trends and opportunities within the network to drive revenue. Identifies and analyzes trends and opportunities within the network to drive revenue
• Assist in developing and documenting new/modified processes and standards as the business and products evolve. Develops and documents new/modified processes and standards as the business and products evolve
• Work collaboratively with internal teams to determine successful campaigning process. Provides planning and follow-up with external and internal resources pre/post implementation
• Ability to work in a fast-paced team environment while juggle multiple priorities
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences
• Support complex analysis and data mining
• Assist with training new hires and updating training materials
• Join client calls, as necessary, with internal client management team, to support client setup discussions
• Use tools (ex: Excel, macros, Alteryx, etc.) to improve standard operating processes for the Network Analyst team

If you have the attributes, skills, and experience listed below, we want to hear from you!

• 2+ years of professional experience in a Research/Analyst role is preferred
• MS Excel experience with pivots, basic formulas, built-in functions, data import/export, etc. is Required (there will be an assessment)
• Proficient with Microsoft Suite: Microsoft Word, Outlook, etc.
• Excellent attention to detail, organizational, and problem-solving skills
• Excellent written and oral communication, and interpersonal skills
• Ability to balance multiple priorities, ability to work independently as well as part of a team, demonstrate client focus, etc.
• Associate’s or Bachelor’s degree in Management Information Systems, Business Administration, Accounting, etc. is preferred (Not Required)