Payments Analyst
About the Company
Rain makes the next generation of payments possible across the globe. We’re a lean and mighty team of passionate builders and veteran founders. Our infrastructure makes stablecoins usable in the real-world by powering card transactions, cross-border payments, B2B purchases, remittances, and more. We partner with fintechs, neobanks, and institutions to help them launch solutions that are global, inclusive, and efficient. You will have the opportunity to deliver massive impact at a hypergrowth company that is funded by some of the top investors in fintech, crypto, and SaaS, including Sapphire Ventures, Norwest, Galaxy Ventures, Lightspeed, Khosla, and several more. If you’re curious, bold, and excited to help shape a borderless financial future, we’d love to talk.
Our Ethos
We believe in an open and flat structure. You will be able to grow into the role that most aligns with your goals. Our team members at all levels have the freedom to explore ideas and impact the roadmap and vision of our company.
About the Role
Rain is looking for a Payments Analyst to support the operational side of how clients and partners go live on Rain's payments infrastructure. This role is built for someone who thinks in systems, thrives on structure, and wants to grow inside one of the most active fintech infrastructure companies operating globally today. You will work closely with Sales, Platform, and partner-facing teams to ensure clients are ready to transact, while also contributing to the ongoing improvement of the processes that make that happen. This role is a strong fit for someone with an Industrial Engineering or operations background who wants to apply that thinking in a fast-moving payments environment.
What You Will Do
Client Onboarding and Go-Live Support
• Coordinate the operational steps required to bring new clients live on Rain's payments platform, working alongside Sales and Platform teams.
• Track readiness milestones across multiple clients simultaneously, flagging risks and keeping stakeholders aligned.
• Maintain clear documentation of go-live requirements, configurations, and status across active engagements.
• Communicate progress and next steps to internal teams in an organized and timely manner.
Process Improvement and Operational Efficiency
• Map current onboarding workflows and identify opportunities to reduce time, effort, and error.
• Build and maintain standard operating procedures, checklists, and tracking tools for recurring operational tasks.
• Apply Industrial Engineering methods such as process mapping, root cause analysis, and workflow optimization to real operational challenges.
• Propose and test improvements that scale as Rain's client base and product footprint grows.
Payments Operations Support
• Support day-to-day operations including data gathering, internal reporting, and cross-functional coordination.
• Help identify recurring issues across client activations that point to systemic gaps in the
onboarding process.
• Assist with operational tasks tied to program configurations, BIN management, and card program requirements as needed.
• Manage and track Product Information Forms (PIFs) across active programs, ensuring accuracy and timely submission.
• Support Account Range Processing activities, coordinating with internal teams and scheme counterparts to keep configurations current.
• Assist in BIN implementations, including setup coordination, testing milestones, and documentation across new and existing programs.
What We Are Looking For
• Bachelor's degree in Industrial Engineering or a closely related field.
• Strong analytical and process-oriented mindset with practical knowledge of workflow design and operations.
• Highly organized with strong attention to detail and the ability to manage several workstreams at once.
• Clear communicator, comfortable working across technical and business-facing teams.
• Proficiency in Excel or Google Sheets; familiarity with project tracking tools is a plus.
• Interest in card payments, payments infrastructure, or fintech operations is a strong plus.
• Bilingual (English/Spanish) is a plus.
Things that enable a fulfilling, healthy and happy experience at Rain:
Unlimited time off 🌴Unlimited vacation can be daunting, so we require Rainmakers to take 10 days minimum for themselves.
Flexible working ☕ We support a flexible workplace, if you feel comfortable at home please work from home. If you’d like to work with others in an office feel free to come in. We want everyone to be able to work in the environment in which they are their most confident and productive selves. New Rainmakers will have a stipend to create a comfortable atmosphere at home.
Easy to access benefits 🧠For US Rainmakers, we offer comprehensive health, dental and vision plans for you and your dependents, as well as a 100% company subsidized life insurance plan.
Retirement goals💡Plan for the future with confidence. We offer a 401(k) with a 4% company match.
Equity plan 📦 We offer every Rainmakers an equity option plan so we can all can benefit from our success.
Rain Cards 🌧️ We want Rainmakers to be knowledgeable about our core products and services. To support this mission, we issue a card for our team to utilize the card for testing.
Health and Wellness 📚 High performance begins from within. Rainmakers are welcome to use their card for eligible health and wellness spending like gym memberships/fitness classes, massages, acupuncture - whatever recharges you!
Team summits ✨ Summits play an important role at Rain! Time spent together helps us get to know each other, strengthen our relationships, and build a common destiny. Expect team and company offsites both domestically and internationally.