Payments Intern – Data Collection Ops
Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works.
Role Summary: With the increasing scale of data collection, daily payouts to Data Collectors (DCs) need tight tracking and coordination. The Payments Intern will work closely with Internal Coordinators (ICs) to ensure accurate, timely, and error-free payouts to DCs.
Key Responsibilities:
- Coordinate with ICs to track daily payout eligibility for assigned DCs
- Maintain and update day-to-day payment trackers using Google Sheets / Excel
- Calculate payouts using basic formulas (daily rates, tenure-based payouts, adjustments)
- Share verified payout sheets with the Finance team within defined timelines
- Ensure no missed or duplicate payments for DCs
- Capture and validate bank account details (Account No, IFSC, Name match)
- Perform basic checks on payout discrepancies and flag issues proactively
- Maintain payment audit logs for reconciliation and future reference
Required Skills & Qualifications:
- Strong working knowledge of Google Sheets & Excel
- Comfortable with basic formulas, filters, lookups, and trackers
- Basic understanding of bank transfers, IFSC codes, and account validation
- High attention to detail and accuracy
- Good coordination and follow-up skills
- Ability to work with daily deadlines in a fast-moving ops environment
Good to Have:
- Prior experience in ops, finance support, or payments coordination
- Exposure to high-volume transactions or gig-work payouts
Why This Role Matters:
- Direct impact on DC trust and retention
- Critical role in scaling operations without payout failures
High visibility across Ops, ICs, and Finance teams
Our Values
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Empathy, Trust & Candor
We put ourselves in the shoes of our colleagues and customers and don’t shy away from uncomfortable conversations, instead building trust through honest and direct feedback. -
Bias for Action
We practice high-velocity decision-making, clear-eyed that we often operate with incomplete information. Growing quickly means it’s OK to be wrong, so long as we learn from our mistakes and course correct! -
Always Be Learning
We’re a curious bunch, and with AI transforming our workplace we encourage everyone to learn from each other, compounding our knowledge and experience to help us change an entire industry. -
Act Like an Owner
We work long, hard, and smart, building products that delight our users and drive growth. Your ability to impact Instawork is limited only by your courage and conviction, not your job description.
About Instawork
Founded in 2015, Instawork is the nation’s leading online labor marketplace for food services, hospitality, light industry, and logistics, connecting more than 7M skilled workers with local restaurants, hotels, warehouses, stadiums, and more. Our AI-powered platform serves thousands of businesses across more than 50 major markets in the United States and Canada. We're not just helping fill shifts, we're supporting local economies—and we're just getting started!
Instawork has been featured by CBS News, The Wall Street Journal, The Washington Post, and the Associated Press. Forbes included us on their Next Billion Dollar Startups list; RetailTech Breakthrough named us Workforce Hiring Solution of the Year for 2025; and Inc. 5000 recognized us as one of the country's top 10% fastest-growing companies two years in a row. But what matters most is our impact. We're solving real problems for real people, and we’re doing it at scale.
Join our team to help us build something that matters! We’re looking for superstars who want to help us shape the future of work. With hubs in San Francisco, Bangalore, and Chicago, city offices in New York, Phoenix, and Singapore, we're back to working together in-person five days a week because we believe the best ideas happen when great people collaborate face-to-face. We also value diverse perspectives and encourage applications from candidates of all backgrounds.
Ready to make an impact? Learn more at www.instawork.com/about.