PC Systems Specialist
Link Solutions is seeking a PC Systems Specialist to join our Joint Base Lewis-McChord, WA team.
- Must be a US Citizen
- Non-remote (relocation incentive available)
The PC Systems Specialist will support the US Army Corrections Command (ACC) Army Corrections Brigade (ACB) G6 at Joint Base Lewis-McChord. The Specialist will provide various computer hardware and software services to end users, ensuring the seamless operation of our government IT systems.
Join our dynamic team at a top-tier organization, where work-life balance and employee well-being take center stage. This exciting opportunity lets you contribute to cutting-edge projects while safeguarding our national security.
Job Responsibilities:
- Install, set up, relocate, configure, troubleshoot, and support PC and server hardware and software.
- Install and configure software upgrades; tune operating systems to enhance performance.
- Install and configure network interfaces and internet connections; diagnose network cable and configuration issues.
- Provide help desk support by identifying problems, determining root causes, and offering temporary solutions when issues cannot be resolved immediately.
- Respond to user inquiries, providing technical assistance for PCs, hardware, software, and standard applications.
- Install and maintain specialized software, including setup, file structure development, report formats, input forms, file security, database population, and procedure documentation.
- Coordinate technical support activities with the local Network Enterprise Center.
- Provide on‑call support outside core hours for unscheduled events or scheduled service interruptions.
- Manage and oversee support tickets for Training Management Directorate (TMD) users.
- Lead multiple projects, including planning, design, organization, and implementation.
- Develop and implement organization‑wide standards for current and future information systems.
- Report directly to Senior Leadership on ongoing projects and tasks.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
Qualifications
- U.S. Citizen
- Must have or be able to obtain and maintain a secret security clearance.
- IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP, etc.).
- BA/BS degree in Engineering, Computer Science, Information Systems, or a related field OR five (5+) years in a desktop support role with a comprehensive understanding of computer science concepts.
- Experience with SharePoint-related site administration, optimization, and development.
- Have and maintain a CE certificate in MS Server 2016, Server 2019, Windows 10, or Microsoft Modern Desktop
Preferred:
- Active Secret Clearance.
- BA/BS degree in Engineering, Computer Science, Information Systems, or a related field.
- Strong self-starter requiring minimal supervision.
- Experience working in a Department of Defense (DoD) environment.
- A problem solver and troubleshooter who thrives in resolving complex problems.
- Excellent communication skills (written and oral) and interpersonal skills.
- Superior organizational skills, attention to detail, and ability to prioritize and manage multiple tasks.
Additional Information
Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation reimbursement program, certification reimbursement program, retirement, and more.
Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.