Peer Recovery Specialist

Boulder Care is hiring a Peer Recovery Specialist for a 100% remote, full-time position. 

We are looking for individuals who:

• Reside in one of the following states: AL, AK, AZ, CA, CO, FL, GA, KS, ID, IN, MD, MI, NM, NY, NC, NV, OH, OR, PA, TN, TX, WA, and WY
• Have a peer certification active and in good standing in your state of residence
• Have a minimum of 2 years of documented, professional experience working in peer support (this is a hard requirement; applications without this experience clearly shown on the resume will not be considered)
• 1 or more years experience navigating adjunctive OUD treatment resources and referral processes
• Have a minimum two years of recovery from lived-experience in substance use and/or co-occurring mental health disorders (self-attested)
• Are interested in full-time work (40 hours a week)

About the role

A Peer Recovery Specialist (PRS) is a person who uses their direct or indirect experience of recovery from mental illness, substance use disorders, and/or significant trauma, combined with skills learned in formal training, to deliver peer-based recovery support services with a focus on improving overall health and well-being, and quality of life.

Success in this role

Patient Support - 60%

• Conduct patient engagement in accordance with Boulder Peer Recovery Specialist policies and procedures
• Assist patients in identifying barriers to achieving sustained recovery and support by empowering them in the recovery management process
• Assess patient progress, functioning, and willingness to engage peer services in collaboration with patients and Care Team members, identifying options for short/long-term whole-health goals, and recovery plans
• Educate on and liaise for patients available community resources, and the Boulder Care program components
• Facilitate placement for higher levels of care as needed while maintaining contact with patients to enable continuity and streamline care transitions
• Escalate any crisis situations involving patients and ethical breaches involving staff to appropriate personnel/agencies in a timely manner in accordance with Boulder policies & procedures
• Assume primary role in providing social/emotional support and non-emergency-based, external, recovery-relevant resources to patients
• Maintain clear and proactive follow-up communication with patients and providers, delivering patient outcomes reports to Care Team members
• Report situations to appropriate person/s that fall under Mandatory Reporting, Duty to Warn, and the U.S. Drug Enforcement Agency’s purviews (i.e. when patient reports they are not using any of their medicine prescribed by Boulder personnel)
• Represent and advocate for the patient population in company matters affecting current and prospective Boulder patients, their families, and their communities

Community Resources & Continuing Education- 20%

• Maintain a working knowledge of appropriate services and resources (e.g., housing, transportation, community-based recovery resources) to reduce the likelihood of health setbacks and promote improved health and well being; share resources with PRS teammates and other company personnel
• Assist with managing patients’ appointments and care-related tasks with Care Team members and referrals outside of Boulder Care
• Participate in continuing education to further advance the practice of peer-assisted recovery as a profession

Administrative Responsibilities - 20%

• Prioritize self-and-mutual-care
• Attend weekly 1:1 and monthly group supervision sessions
• Attend team meetings and trainings as requested/ scheduled
• Regularly review general patient status with other members of patient's Care Team; maintain confidence & trust w/ patients by only documenting and disclosing sensitive patient information with patients' permission, except in cases of imminent harm or when patient discloses they are not using any of their Boulder-prescribed medication

Requirements for the role

• 2+ years of documented, professional experience working in peer support (required)
• 1+ years experience navigating adjunctive OUD treatment resources and referral processes
• Peer certification in state of residence - active and in good standing where available - is required
• Certification as a National Certified Peer Recovery Support Specialist (NCPRSS) through NAADAC, the Association for Addiction Professionals, is expected within 9 months of hire
• Must have a minimum two years of recovery from lived-experience in substance use and/or co-occurring mental health disorders (self-attested)
• Strong preference for individuals utilizing underrepresented pathways/modes of substance use and/or mental illness recovery, and those with direct experience of marginalization from systems of care for mental health and/or substance use recovery (personal identification with any illness/recovery not required)
• A high degree of trustworthiness, integrity and professionalism and a relentless focus on patient confidentiality through compliance with HIPAA, 42 CFR Part II, the Boulder Care Code of Conduct and Code of Ethics, Boulder Care Standard Operating Procedures
• Ability to reach out to local and regional resources or recovery centers and help individuals leverage those resources
• Exceptional written and verbal communication
• Team-focused; effective collaboration. Serves both the team and the customer at a consistently high level
• Demonstrates problem-solving and analytical skills appropriate for the position
• Demonstrates high ethical standards of behavior
• Maintains composure under pressure
• Regularly demonstrates Boulder’s core values

Nice to have but not required

• Familiarity with medicaid billing in Oregon and/or Washington State

Work environment

• This is a fully remote role but we are currently only hiring candidates who reside in: AL, AK, AZ, CA, CO, FL, GA, KS, ID, IN, MD, MI, NM, NY, NC, NV, OH, OR, PA, TN, TX, WA, and WY
• Employees are required to have a dedicated, private workspace with a lockable door and high-speed internet to maintain a secure, distraction-free environment, ensuring compliance with HIPAA and confidentiality standards

Expected hours of work

This is a full-time non-exempt position expected to work 40 hours a week, Mon-Fri 9:00am-6:00pm Pacific Time/Eastern Time depending on your state of residence. Team members may work with their managers to adjust work hours to suit the needs of the position. Team members may be asked to work additional days as work demands require.

Compensation

The starting pay range for this position is $24.52 - $28.32 an hour, commensurate with experience, and is eligible for our comprehensive benefits package below.

Hiring Process

• First Interview (30-min phone)
• Panel Interview (60-min video)
• Employment Offer, Background Check, and Reference Checks
• Hiring Timeline: Final hiring decisions are targeted for late Q2
  
  • NOTE: As part of our hiring process, all final candidates will be required to undergo background checks and provide professional references. By applying, you acknowledge and consent to these checks, which may include employment history, criminal records, education/licensing verification, and professional references. We are committed to transparency and confidentiality throughout this process and will inform you in advance should any further information be required.

Some of Boulder’s amazing benefits for regular, full-time employees

• Medical coverage through Regence
• Dental, Vision and Short Term Disability coverage through Metlife and VSP
• 4 weeks of PTO accrued per calendar year with a tenured increase to 5 weeks at 2 years of employment
• Sick leave accrued at 1 hr for every 30 hrs worked
• Mental Health Services via Regence, Doctors on Demand, and EAP for continuous care
  • Supplemental mental health services through Talkspace for care needed following tough patient visits
• 9 Paid Holidays per year
• 12 weeks of 100% paid parental leave for the birth or adoption of a child (eligible after 6 months of employment)
• 401(k) retirement savings
• Remote friendly with hardware provided to complete your work duties

Our mission

• Based in science: Boulder care teams provide comprehensive, evidence-based treatment that is tailored to each individual’s unique needs and goals.
• Breaking down barriers: Boulder's proprietary technology suite makes care accessible, and convenient through secure video, phone, and messaging. We're reaching rural communities of the country, where more than 80% of people have little to no access to buprenorphine (Suboxone) prescribers. Boulder provides low-threshold care that is inclusive, empowering, and heavily influenced by participants' stated preferences and goals. Wherever our patients wish to go, we're grateful to go there together.
• Grounded in empathy: Our care is science-based and rooted in harm reduction. Patients, peer recovery specialists, and clinicians make important decisions together.