People Business Partner

Overview:

As a People Business Partner (PBP), you’ll work closely with business leaders to implement HR strategies that support high performance, engagement, and growth. This role blends strategic partnership with day-to-day support—helping teams navigate people processes, organizational shifts, and talent decisions while strengthening culture and core HR operations.

You’ll serve as a connector between the business and People functions, using data and insights to guide actions and shape effective, inclusive teams. This is a great opportunity for someone who enjoys solving people challenges, building relationships, and contributing to both operational and strategic HR work.

We want you if your mindset includes:

• A sense that you’re a builder, and comfortable with ambiguity
• A strong sense of accountability and co-ownership of challenges
• A desire to work in an environment where priorities change as we learn
• Ambition to help achieve our mission while progressing your career
• Persistent and independent to get the task done without a lot of direction
• A love for the all-hands-on-deck feels of a startup—no task too big or too small
• Passion, grit, and enjoy organizing chaos

What you’d be doing:

• Partner with business leaders to assess organizational needs and translate them into actionable people strategies
• Support workforce planning, org design, and team structure decisions that enable growth and effectiveness
• Coach managers on performance management, feedback, and development conversations
• Guide employee relations matters in collaboration with the Director of ER & Compliance to ensure fair, timely resolutions
• Help deliver core HR programs like engagement surveys, compensation reviews, performance cycles, and talent planning
• Use people data and engagement insights to identify trends, improve retention, and drive a strong team culture
• Support recruiting efforts by aligning roles to business needs and partnering on hiring and onboarding
• Communicate HR policies, programs, and changes clearly and consistently across teams
• Champion inclusion and engagement by supporting DEIB efforts and fostering a values-driven culture

We’re looking for someone who has:

• Bachelor’s degree preferred, with 5–7 years of experience as a People Business Partner
• Strong working knowledge of core HR functions, including employee relations, recruiting, performance management, and engagement
• Familiarity with U.S. employment law and HR compliance practices; California knowledge is a plus
• Service Center or Customer Facing team experience preferred
• Ability to solve problems of basic complexity; resourceful and takes initiative to seek internal and external resources and support when problem-solving
• Experience with Microsoft platforms (Word, Excel, PowerPoint) and HR people platforms
• Ability to handle sensitive and confidential information with discretion

Highly preferred candidates also have: 

• HR-related certification (e.g. PHR or SPHR)
• Insurance experience would be a strong plus