Senior Liability Claims Adjuster, Complex

Overview:

If you're looking for the stability of a profitable, growing company with the entrepreneurial spirit of a startup, we’re hiring. SageSure, a leader in catastrophe-exposed property insurance, is seeking a Senior Liability Claims Adjuster.  A qualified candidate can comfortably and independently handle high severity and complex losses from start to finish. Losses usually involve litigation. You’ll be able to effectively communicate and negotiate across multiple parties, including customers, claimants, attorneys and experts. This is a desk-based adjusting position. If you're interested in joining our growing Claims team, we'd love to hear from you.

What you’d be doing:

• Investigate and document claims involving liability exposures and litigation proceedings,
• Conduct detailed policy/coverage reviews, take recorded statements, assign inspections, actively manage reserves, prepare or review damages and injuries, hire coverage and defense council, and negotiate settlements on high severity or complex losses.
• Communicate claim updates and decisions verbally and in writing
• Handle claims in compliance with all applicable regulations and internal processes
• Provide technical expertise and serve as an SME for Claims-related projects
• Act as a resource for less experienced staff
• Support catastrophe response as needed, to include potential overtime
• Any other duties needed to help drive our purpose and fulfill our values

We’re looking for someone who has:

• 7+ years of property and/or liability claims experience
• 3+ years of homeowners or commercial liability & litigation claim handling experience
• Excellent written and verbal communication skills
• Strong organizational abilities
• Empathetic interpersonal skills
• Highly effective investigation skills
• Complete understanding of Section II of a homeowner’s policy
• Adjuster licensed in home state or holds a non-resident license if license not required; meets requirements for licensing in additional states as needed

Highly preferred candidates also have:

• 10+ years of multi-line claim handling experience
• 5+ years of commercial & personal lines liability experience
• Professional designations
• Licensing in several of the states we do business

About the Claims team at SageSure: 

On SageSure’s Claims team, you’ll be doing more than investigating and resolving losses. From the ground up, you’ll be pioneering a best-in-class claims handling approach that leverages transformative technology to support our customers, agents and employees. As a part of this customer-focused, process-oriented team you will be the face of SageSure, helping our policyholders through some of their most trying times. Whether you hold a formal leadership role or are a key team player, you’ll coach, mentor and engage with those around you in ways that bring out the best in people and effect change.  

You can easily distill complex processes in ways those outside the industry can understand and know the importance of aligning communication tools to customer preferences.  You thrive on setting and exceeding expectations, and know building relationships, not completing transactions, is the heart of the insurance business.