People Development & Culture Manager

ITMC is seeking a People Development & Culture Manager to help us scale our organization by improving onboarding, hiring quality, training effectiveness, and employee development—without operating as a traditional HR or compliance function.

This role focuses on human capital optimization: ensuring employees are well-trained, well-supported, and effectively utilized, while reducing operational friction and management overhead.

The ideal candidate is hands-on, practical, and comfortable working across departments to help people perform at their best.

Key Responsibilities

Recruiting Support & Candidate Screening

• Review and screen a high volume of inbound applications
• Conduct initial screening calls and structured first-round interviews
• Evaluate candidates for role alignment, communication skills, and cultural fit
• Shortlist and recommend qualified candidates to hiring managers
• Partner with managers to improve hiring consistency and quality
• (Final hiring decisions remain with managers and leadership)

Onboarding & Training

• Design and maintain structured onboarding programs for new hires
• Reduce time-to-productivity across roles
• Develop and deliver cross-functional training focused on:
  • Productivity
  • Communication
  • Role clarity
  • Operational consistency
• Ensure training materials are practical, current, and adopted

Culture & Employee Development

• Reinforce company values and expectations through coaching and training
• Act as a trusted, neutral internal coach and sounding board
• Surface recurring development needs and organizational friction points
• Translate feedback into actionable development plans

Performance Enablement & Calibration Support

• Support the design and improvement of performance review frameworks
• Coach managers on effective feedback and development conversations
• Participate in calibration discussions with managers
• Identify inconsistencies or bias across teams
• Recommend development actions and training interventions
• (This role does not assign ratings, make compensation decisions, or manage disciplinary actions)

Utilization & Productivity Optimization

• Observe and analyze workload and role utilization patterns using light analytics
• Identify bottlenecks, inefficiencies, and skill mismatches
• Provide recommendations to leadership and managers
• Focus on system-level improvements rather than individual tracking

What This Role Is Not

• Not responsible for HR compliance, payroll, benefits, or employment law
• Not a disciplinary or performance evaluation authority
• Not a replacement for department managers
• Not a policy or legal HR role

Formal HR compliance is handled by external HR partners and executive leadership.

Qualifications

Required

• 5+ years of experience in people development, training, enablement, operations, recruiting support, or organizational development
• Experience screening and interviewing candidates
• Strong coaching, facilitation, and listening skills
• Ability to work across departments with influence (not authority)
• Comfort working in a fast-paced, growing organization
• Excellent written and verbal communication skills

Preferred (Not Required)

• Experience in technology, professional services, or consulting environments
• Background in learning & development, operations, or internal consulting
• Familiarity with performance review and calibration processes

Additional Information

Key Success Factors

• Strong team player who collaborates effectively and follows established execution methods and company culture.
• Versatile communicator who adjusts messaging based on audience, expectations, and time constraints—able to be detailed when needed and concise when required.
• Strong time awareness with the ability to manage multiple priorities and timelines simultaneously.
• Commitment to reliability, accountability, and customer trust

All your information will be kept confidential according to EEO guidelines.

About the Company

ITMC (IT Management Corporation) is a California-based technology services company focused on delivering reliable, secure, and scalable infrastructure solutions to public sector and commercial customers. Our work spans critical networking, cloud and data center services, unified communications, and managed services, with a strong emphasis on education, government, and regulated environments.

At ITMC, we believe that strong systems and strong people go hand in hand. As we grow, we are intentionally investing in building repeatable processes, improving onboarding and training, and supporting our managers and employees so they can perform at their best without unnecessary friction or burnout.

We operate in a fast-paced, hands-on environment where collaboration, accountability, and continuous improvement matter more than hierarchy or titles. We value people who think pragmatically, communicate clearly, and take ownership of their work.

This role offers the opportunity to shape how people are developed, supported, and set up for success across the organization—working closely with leadership and teams to strengthen capability, culture, and operational effectiveness, without the constraints of a traditional HR model.