People Operations Partner
About Gigs
At Gigs, we're building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.
Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.
Our team of around 100 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.
If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.
Things We Care About
We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard.
- Speed. We move and we ship. We set bold deadlines and treat every week like it matters.
- Ownership. If you see something broken, fix it. We don't wait for permission.
- Customer Obsession. Our customers' product is our product.
- Ambiguity. We're building frontier technology in a complex domain. You'll need sound judgement and good instincts to make decisions without complete information.
- First principles. We don't ask how things have been done before. We ask why they were done that way at all.
The Role
We’re looking for a People Operations Partner to support the full employee lifecycle and help build a fast, reliable people foundation. You’ll join a small, hands-on team that cares about clear processes, high trust, and great employee experience. The role blends structured execution, problem solving, and a service mindset.
What you will do
- Own core people processes across onboarding, off-boarding, contracts, payroll inputs, and benefits administration.
- Keep our data clean and accurate across HRIS, ATS, and internal tools.
- Improve how we run people ops: document workflows, remove friction, and raise standards.
- Support compliance, visa and mobility cases, and partner with legal where needed.
- Prepare data and reports for leaders on headcount, attrition, and people metrics.
- Work closely with Talent, Finance, and IT to ensure smooth employee journeys.
- Be the first point of contact for employees on policy, tools, and HR operations.
What we are looking for
- Experience in People Ops in a scaling tech company, ideally in a global environment.
- Strong execution: reliable, organized, and comfortable with operational detail.
- Clear communication and the ability to bring structure to ambiguous problems.
- Solid knowledge of employment basics, contracts, and data handling.
- Comfort working with tools like HRIS, ATS, Slack, and Google Workspace.
- A mindset of continuous improvement: you simplify, you document, you automate.
- High bar for quality, ownership, and discretion with sensitive information.
Bonus points if you have experience people operations experience in the US market.
Work At Gigs
At Gigs, we value in-person collaboration. We believe the best ideas, decisions, and relationships are built when teams spend meaningful time together, and our culture is designed around that belief. We support flexibility where it makes sense. Some focused work can be done remotely, and not every role or week looks the same. You should expect regular time in one of our hubs, as well as occasional travel for team workshops, customer meetings, and Gigs Republic, our bi-annual company off-site. Our offices are designed to feel like home-inspired workspaces, with plants, thoughtful tools, and small, tight-knit teams that make collaboration feel natural, energizing, and effective.
What We Offer
At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan
Want to learn more about our benefits, hubs, and what it’s like to work at Gigs? Check out our Careers page.