Performance Engineer - Tech Lead

Crossjoin Solutions, founded in 2009, is a Portuguese IT company serving over 30 clients across Europe, Latin America, and North America. Through our services, we support tens of millions of consumers in numerous countries worldwide

We provide consulting services across a broad range of sectors reliant on information systems, including banking, insurance, healthcare, automotive, finance, and telecommunications. Our expertise covers end-to-end performance optimization, enterprise testing, major incident troubleshooting and resolution, full-stack architecture advisory, continuous integration, deployment acceleration, and infrastructure managed services.

We deliver the following solutions:

• Performance Services

• IT Administration

• Software Engineering and Architecture Services

• DevOps and SRE Services

We prioritize the growth and development of our team members. We take pride in offering personalized coaching, continuous training, exciting challenges, and clear career development paths. We recognize and reward effort, skill, and merit.

Responsibilities:

• Serve as the primary point of contact for project delivery, ensuring effective communication with client stakeholders on project status, steering, and delivery quality.

• Act as the technical leader, providing guidance and expertise on project technologies and challenges to Crossjoin technical teams

• Ensure that project outcomes meet internal quality KPIs and reporting standards.

• Participate directly in technical delivery, including:

  • Conducting technical reviews of team deliverables.

  • Ensuring the optimal performance of information systems, overseeing system stability and responsiveness.

  • Leading the troubleshooting of performance issues, including metrics collection, log instrumentation, monitoring and incident tracking;.

  • Performing database auditing, query analysis, and tuning

  • Conducting in-depth application performance analysis, identifying bottlenecks, and implementing tuning measures to improve overall system efficiency.

• Collaborate with client and internal teams to proactively identify performance challenges and deliver solutions that enhance system performance and reliability.

• Provide mentorship to team members on performance best practices and advanced troubleshooting techniques.

Requirements:

• Bachelor's and/or Master’s in Computer Science or similar;

• 5 or more year of professional experience in Information Systems in roles such as:

  • IT Operations Manager;

  • Site Reliability Engineer;

  • Platform Engineer lead;

  • Production Support lead;

  • Devops team lead;

  • Infrastructure lead;

  • Cloud Operations lead;

  • Systems Engineering lead;

• Hands-on practice and knowledge in the following technologies: Linux, Java, at least one relational Database (Oracle, SQL Server, PostgreSQL or other) and technology architectures Cloud providers (AWS, Azure, GCP, OCI);

• Passionate and willing to dive into other technologies;

• Good level of English (minimum, B2 level).

Nice to have:

• Willingness to travel;

• Experience with Kubernetes, Docker, Openshift and non relational Databases MongoDB, Cassandra, ElasticSearch, Redis,...).

• Experience with APM monitoring tools (e.g. Dynatrace, / AppDynamics, / Datadog or / NewRelic) and/or ELK stack;;

• Experience in troubleshooting applications in production environments (e.g., Weblogic, JBoss, Databases, Java or similar technologies)

We offer:

• Integration in a dynamic, goal-oriented and cooperative team;

• Health Insurance extensible to the family;

• Monthly gym subscription;

• Crosser Assistance Programme (Psychology, Psychosocial, Financial, Legal and Nutrition consultations);

• Car allowance based on career path level

• Career Plan transversal to the entire company;

• Team-building events.

With the submission of your application you authorise the treatment and storage of your personal data within Crossjoin Solutions, Lda database for this recruitment process and/or other future opportunities.