Personal Care Attendant (PCA/CNA)

About the Role

Responsibilities

• Provides Activities of Daily Living (ADL) and Independent Activities of Daily Living (IADL) to support participants such as: toileting, showers, bathing, dressing, grooming, feeding/assisted dining, meal service, laundry, transfers and ambulation, range of motion

• Completes safe transfers utilizing Durable Medical Equipment (DME) as required - lifts, gait belt and hoyers

• Cleaning the bathroom used by the participant, may include emptying and cleaning commode

• Provides appointment reminder communications to participants

• Responsible for keeping center or home in a clean and orderly condition, including kitchen and activity areas, sanitizing showers/bathrooms and relevant DME

• Escorting participants to Seen Health vans, if needed

• Documents participant services provided in electronic health record accurately and on time

• Act as a participant advocate by reporting any violations of the Participant Bill of Rights & Responsibilities

• Respond to participant complaints in a timely manner, and understand the basic procedures for receiving and documenting complaints or requests

• Promptly reports changes in participant’s condition to supervisor or designee

• Demonstrate dependability by arriving consistently and on time to scheduled work hours, and submit timely and accurate timesheets

• Maintain a courteous, helpful, and professional attitude on the job

• Display a willingness and ability to be responsive to all customer groups- including team members, participants and their families

• Comply with all agency training requirements

• Maintain professional affiliations and any required certifications

• Provide a safe environment for participants and self by displaying awareness of safety hazards, and reporting and/or reversing hazards

• Participate in Quality Improvement program as required

• Follow all OSHA safety guidelines and Seen Health Policies and Procedures

• Maintain the confidentiality of all participant information according to HIPAA requirements

• Perform other duties as required or requested in a positive and helpful manner

• Records services in required logs or electronic health record

• Assists with individual and group activities as necessary

• Accompanies participants to outside medical appointments

• Responsible to ensure that all wander risk participants are wearing code alert device

• Obtains and maintains food handlers certification

• Assists with food service program, including serving snacks and meals at the day center, checking food temperatures, reviewing diet orders

• Performs kitchen duties to include: washing dishes, sanitizing work area, maintaining supply inventory and checking for food expiration dates

• Acts as Interdisciplinary Team (IDT) member as needed Home Care

Qualifications

• High school diploma or equivalent required; Certified Nursing Assistant (CNA) certification preferred.

• Experience working in a healthcare or senior care setting is advantageous.

• Strong interpersonal and communication skills, with a compassionate and patient-centered approach to care.

• Ability to work effectively in a team environment, collaborating with colleagues from various disciplines.

• Knowledge of basic caregiving techniques, ADL assistance, and infection control practices.

• Physical stamina and ability to perform tasks that require bending, lifting, and standing for extended periods.

Location

• Los Angeles required. Ability to commute to Alhambra required.
• Relocation benefits available.

Salary & Benefits 

1. Pay Rate: $27.00-28.00/hr
2. Equity: included as part of founding team package
3. Benefits: Seen Health is proud to offer a robust benefits offering for our employees. In addition to traditional healthcare coverage, we also offer additional benefits to help further your wellness and feeling of being part of the team.
   • Medical, Dental, and Vision benefits for you and your family
   • Life Insurance and Disability Benefits
   • Parental and Caregiver Leave
   • Lunch, as well as delicious snacks and coffee to keep you energized
   • Paid Time Off across holidays, vacation time, personal days, and sick days
   • 401k Plan
   • Personal and professional development, including CME support and career growth opportunities
   • Subscriptions and training on using AI tools including ChatGPT

Seen Health does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, gender identity, pregnancy, national origin, age, disability, creed, ancestry, genetic information, marital status, sexual orientation/identity, transgender status, military or veteran status, or any other characteristic protected by federal, state, or local law. This prohibition includes unlawful harassment based on any of these protected classifications.