Portuguese Speaking Customer Service Subscription Services - Work In Greece

Mercier Consultancy MD is pleased to announce exciting opportunities for Portuguese Speaking Customer Service positions in Greece, specializing in subscription services! This role offers a unique chance to combine your language skills with a passion for customer service while enjoying the benefits of working in a beautiful Mediterranean country.

Why Work With Us?

At Mercier Consultancy MD, we believe in fostering a collaborative and engaging work environment. Join our team and contribute to providing exceptional customer support while experiencing the rich culture and stunning scenery of Greece.

Key Responsibilities

• Deliver outstanding support to Portuguese-speaking customers via phone, email, and chat regarding subscription services, ensuring a professional and friendly approach.
• Assist customers in understanding their subscriptions, resolving any inquiries or issues they may encounter.
• Address customer complaints quickly and effectively, aiming to enhance overall satisfaction.
• Maintain accurate records of customer interactions, ensuring thorough follow-up on any outstanding issues.
• Collaborate with colleagues and other departments to improve service quality and customer experience.
• Stay informed about subscription services and industry trends to offer knowledgeable support.

Requirements

• Fluency in Portuguese (both written and spoken) is essential; knowledge of additional languages is an advantage.
• Previous experience in customer service, preferably within subscription-based services, is highly desirable.
• Strong communication skills with a focus on delivering excellent customer experiences.
• Effective problem-solving abilities and a proactive customer-focused approach.
• Proficient in using computer systems and CRM applications.
• A positive attitude, willingness to embrace new experiences, and readiness to work in Greece.
• Flexibility to work varied hours, including evenings and weekends as required.

Benefits

1. Competitive Monthly Salary
2. Fully Paid Training
3. Fully Paid Relocation Package
4. Health Insurance
5. 2 Extra Salaries Per Year
6. And Much More...