Practice Manager
Join our Team!
We are excited to be recruiting a Practice Manager to join our friendly and welcoming team at Bathgate Dental Spa.
As a long-established, modern and family-friendly practice, we are proud of our strong team culture and the exceptional level of care we provide to our patients. Our passionate and long-standing support team creates a positive, supportive working environment where staff feel valued and encouraged to grow their skills.
Conveniently located in the heart of Bathgate, the practice benefits from on-street parking, nearby car parks, and excellent transport links — including being just a 5-minute walk from Bathgate train station and close to local bus routes.
Your Role
You will be responsible for overseeing the day-to-day activities of the practice and ensuring the delivery of excellent patient experience. You will play an important role in the operational management of Health & Safety, Practice Performance and Budgetary controls in line with our goals and values.
Other duties include:
Taking a proactive approach to patient feedback and acting upon suggestions for improvement
Maintaining practice cleanliness standards and managing internal cleaning rotas
Maximizing the practice appointment book to effectively manage Associates’ time with patients
Ensuring efficient management and timely replenishment of stock
Delivering practice budget and associated key Performance indicators (KPIs) and overall practice profitability
Undertaking Reception duties when required
Ensuring that all cross- infection procedures are carried out in compliance with Cross infection, Decontamination and Health & Safety procedures
Communicating effectively with practice team members to promote a supportive working culture
Supporting individual performance by regular one-to-ones and providing training and support to colleagues when required
About You
Must have relevant experience in a general practice environment
Experience working in a people management role is preferable
Willing to demonstrate the highest levels of patient care
The ability to work on own initiative as well as part of a team
Enthusiastic, with an appetite to learn and develop new skills
Demonstrable skills in the use of Microsoft Office packages (particularly Excel) would be advantageous
Benefits
We know that in order to attract and retain the best talent, we must always look at ways in which we can keep our colleagues smiling. Here are some of our benefits and perks –
Competitive pay scale
Career progression opportunities within the group
Referral bonus
Company paid GDC fee
Professional Development – access to online training and educational assistance
Wellbeing initiatives
Cycle to work scheme
Employee Assistance Programme
Enhanced family friendly policies
‘You Days’ - a day off for moving house or getting married
Birthday day off
Service holidays
Optical care
Discounted dental treatments
Bathgate Dental Spa - part of Clyde Munro Dental Group
Here at Clyde Munro, we celebrate the individuality and personality of each practice while providing the benefits, perks, support, and structure of working within a wider group. Although each practice has its own unique culture and working environment, we all work together towards the same goal – providing the best patient care.
We have ambitious plans for growth – not only for our business, but also for the people within the Clyde Munro family. We are extremely passionate about developing our staff and pride ourselves on our commitment to support career progression within the group.
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