Company Description
At Amwell, we’re transforming healthcare for all—powered by technology and inspired by people. Here, your ideas don’t just matter—they drive real change, improving lives on a global scale.
We marry technology and innovation with clinical excellence to provide trusted solutions that solve the healthcare industry’s biggest pain points and are on a mission to enable greater access to more convenient, affordable, and effective care.
We do this through our technology-enabled care platform that is designed to help our clients achieve their digital care ambitions – today and in the future. We offer programs spanning the full care continuum, including urgent, acute and specialty care, behavioral health, and services for the treatment of chronic conditions such as heart and cardiometabolic diseases. Programs are powered by Amwell as well as our growing partner network.
For almost two decades, Amwell has proudly served some of the largest and most sophisticated healthcare organizations in the U.S. and worldwide. Our team is passionate about technology’s role in transforming care delivery and making it more equitable, accessible, efficient, cost-effective and navigable for all.
Brief Overview
As a Principal DevOps Engineer, you will play a pivotal role in shaping the architecture, scalability, and reliability of Amwell’s infrastructure and DevOps platforms. You will be responsible for designing and evolving cloud systems that enable product teams to deliver faster, safer, and more predictably. This role demands a blend of hands-on technical leadership and strategic foresight, guiding the organization toward automation, observability, and operational excellence.
You will mentor senior engineers, influence engineering-wide standards, and ensure that Amwell’s platform remains resilient, secure, and cost-efficient. Above all, you will lead by example—transforming complex systems into stable, scalable, and reliable foundations for innovation.
Core Responsibilities
Infrastructure Architecture and Scale
Automation and Delivery Systems
Observability and Reliability
Security, Compliance, and Governance
Cost and Performance Optimization
Leadership and Influence
Qualifications
Additional Information
As a Principal DevOps Engineer, your influence extends across the organization. You define how engineering scales—technically, operationally, and culturally. Your work enables hundreds of engineers to build safely, securely, and continuously. You are the signal beneath the noise.
You balance complexity with clarity. You see the connections between culture, systems, and structure. You make decisions that last beyond a sprint—building for long-term stability and purpose. You transform vision into architecture and architecture into enduring systems.
Do Well. Live Well. At Amwell.
Driven by our mission and values, we foster a workplace where Delivering Awesome, being Customer First and operating as One Team aren’t just aspirations – they are how we work, every day.
Our people are our greatest asset. We strive to empower their growth and development not only as Amwellians but as individuals, through generous total rewards packages, a virtual-first work environment, work-life flexibility, including Summer Fridays and designated Mental Health Days, as well as opportunities to stretch and learn – to name a few. It’s our people who truly differentiate us. Ask anyone and they’ll tell you – you’ll never work with more passionate, more driven and more caring team members.
We champion a culture of respect and inclusion, accountability and integrity, innovation and collaboration. At Amwell, you’ll do the most meaningful work of your career—improving healthcare for millions, growing alongside incredible teammates, and being valued for who you are.
Working at Amwell:
Amwell is changing how care is delivered through online and mobile technology. We strive to make the hard work of healthcare look easy. In order to make this a reality, we look for people with a fast-paced, mission-driven mentality. We’re a culture that prides itself on quality, efficiency, smarts, initiative, creative thinking, and a strong work ethic.
Our Core Values include One Team, Customer First, and Deliver Awesome. Customer First and Deliver Awesome are all about our product and services and how we strive to serve. As part of One Team, we operate the Amwell Cares program, which brings needed assistance to our communities, whether that be free healthcare for the underserved or for people affected by natural disasters, support for equality, honoring doctors and nurses, or annual Amwell-matched donations to food banks. Amwell aims to be a force for good for our employees, our clients, and our communities.
Amwell cares deeply about and supports Diversity, Equity and Inclusion. These initiatives are highlighted and reflected within our Three DE&I Pillars - our Workplace, our Workforce and our Community!
Benefits
Additional Benefits
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