Principal Site Reliability Engineer
About Us
We’re Dayshape—an award-winning software scale-up with big ambitions and the momentum to match. Trusted by Big Four and many other top professional services firms globally, our AI-powered resource management platform is helping organisations to achieve extraordinary results.
Our platform stands apart as the only solution that combines advanced AI, real-time project financials, and firm-wide insights to elevate resource management to a strategic function. By driving profitable growth, powering confident decisions, and ensuring satisfied clients and teams—we're helping our customers build strong organisations and careers for the long term.
Why our customers love Dayshape:
- We help professional firms optimise margins and increase revenue, unlocking access to more profitable work.
- We provide complete operational visibility today and the tools to confidently predict tomorrow.
- We empower firms to become the places where top talent wants to work - and the best clients want to work with.
Recognised as Scotland’s fastest-growing tech company in the Deloitte Technology Fast 50 for three consecutive years and more recently as the Enterprise Digital Tech Business of the Year at the 2024 ScotlandIS awards, we’ve consistently proven our ability to innovate and deliver real impact—and we’re always looking for like-minded people to join us.
At Dayshape, our purpose is to improve people's working lives, and our culture is an important driving force in helping us to do just that. We're a friendly, inclusive, and ambitious team—driven by our values and a shared commitment to success. If you’re ready to join a fast-growing, high-impact company that’s reimagining resource management, then let’s talk.
About the role
We are looking for an experienced Azure-focused Principal Site Reliability Engineer on to support the team with day-to-day operational and BAU workload.
As Dayshape continues to grow, the volume of operational and reliability-related engineering work across our Azure-hosted platform has increased. This role is focused on helping us manage that demand — improving system stability, supporting production operations, and increasing delivery capacity across the team.
You will work closely with our engineering, product, and support teams to ensure our Azure environments remain reliable, performant, and well operated, while helping to reduce operational bottlenecks.
What you'll do
- Support day-to-day production operations and BAU reliability work across our Azure environments
- Investigate and resolve incidents, service degradations, and operational issues in live systems
- Troubleshoot application and infrastructure issues across Azure compute, networking, and data services
- Improve Azure monitoring, alerting, and observability to reduce noise and improve detection
- Assist with root cause analysis and follow-up remediation actions
- Support environment management, configuration changes, and production deployments
- Help reduce operational toil through scripting, automation, and small tooling improvements
- Contribute to maintaining operational documentation, runbooks, and support knowledge
- Work with product and engineering teams to ensure services meet operational readiness standards
- Support ongoing reliability, performance, and stability improvements across the Azure platform
Collaboration & Mentorship
- Partner with engineering teams to support platform adoption, drive best practices and troubleshoot infrastructure issues.
- Mentor junior engineers and promote best practices in infrastructure automation and cloud architecture.
- Anticipate and address stakeholder needs proactively.
- Encourage constructive disagreement and resolve conflicts respectfully ensuring alignment across teams.
Work Management & Execution
- Define comprehensive technical plans with the technical lead supporting wider team delivery.
- Contribute to team planning helping to align it with the strategic goals of the group.
- Able to adjust execution plans as needed.
About you
- Significant experience as a Site Reliability Engineer at a Principal level
- Proven experience operating and supporting production systems in Microsoft Azure
- Very confident troubleshooting live cloud systems and resolving operational issues
- Strong experience with Azure services such as App Services, VMs, networking, storage, and Azure SQL
- Worked closely with Azure monitoring and observability tools (e.g., Azure Monitor, Log Analytics, Application Insights)
- Comfortable setting technical direction with technical leads
- Experience with incident response and root cause analysis
- You are comfortable working across application, infrastructure, and cloud platform layers
- Pragmatic, delivery-focused, and able to pick up ongoing operational work quickly
- You have experience supporting .NET applications and Azure SQL Server
- Strong collaborator and communicate clearly with both engineers and stakeholders
What you’ll get
- Starting salary between £74,000 and £85,000, depending on experience
- At least £1,000 per year to spend on professional and personal development
- 33 days' holiday per year (including bank holidays), increasing by 1 day each year to a maximum of 40 days
- Paid four week sabbatical in your fifth anniversary year on top of your holiday entitlement
- Enhanced family leave policies
- Private medical insurance, including dental and vision benefits
- Income protection and death in service cover
- Matched 5% auto-enrolment workplace pension scheme
- Access to wellbeing offerings, such as our Employee Assistance Programme and a dedicated counselling service
- Volunteering time – up to 20 hours a year to participate in volunteer work
- Regular All Hands meeting for inspiration and over-communication
- Time out of the working week for team socials each month, with a mix of in-person and virtual options: past events include hiking, family BBQs, board games and at-home cocktail classes!
- Genuinely nice, smart people to work with, who are excited about growing our company
Working Details
This is a full-time role (37.5 hours per week). We typically work from 09:00 - 17:30 from Monday to Friday, though we can be flexible around this, just let us know.
We’re ideally looking for someone in/around Edinburgh, able to work on a hybrid basis between home and our Haymarket office. We don't mandate required office days, but we find that most of the team enjoy working from the office 2-3 days a week to connect with their team and other Dayshapers, to make use of space, and for meetings and collaboration. We may be open to the possibility of this being a remote role, as long as you are based in the UK.
Join the team!
Equality of opportunity is more than just a responsibility: we believe it’s a huge advantage to welcome a variety of experiences and perspectives into the team. Diversity is a great asset and, as such, we strongly encourage applications from any background.
This is your opportunity to really influence how we get things done, and how our product develops to meet our customer’s needs. We're doing well, but there's lots more to do in order to maintain the high bar and pace that we've set.
If your experience isn't an exact match for this job description, but you have transferrable skills/experience that you think would be a great fit, please outline this in a cover letter. Everyone here is growing personally as the company grows, so if that sounds like something you’d like to be part of, we’d love to see your application. The deadline for applications is Tuesday 17th March 2026 at 12pm. Initial screens and interviews will take place around this deadline, so it won't be long before you hear back from us.
*Please note the successful candidate for this role will be subject to background checks and will have an opportunity to declare anything to us beforehand*