Process Improvement Project Manager
Position Details:
Job Title: Process Improvement Project Manager
Duration: 1 year. Potential to extend or convert.
Location: Foster City, CA
Description:
Responsibilities:
The Process Improvement Project Manager will be a part of the Program & Business Management group, providing support to the Corporate IT team in the areas of process improvement, project/program management and business management activities within the Technology organization. Responsibilities include:
Process Improvement:
• Support the identification and evaluation of process risk areas to identify improvement opportunities within Corporate IT.
• Identify opportunities for business process optimization/standardization, process re-engineering and process design to achieve business goals.
• Work with customers/end users to understand business requirements and needs.
• Work with cross-functional teams to manage alignment between company processes and business objectives to optimize business performance.
• Coordinate with process owners and technology owners to define technology requirements to support company process strategy and deployment.
• Create, update, review and approve documentation for new and existing business processes and flows.
• Develop plan to seamlessly integrate new process with existing business processes, including training for impacted business units.
• Monitor and communicate the results of process improvement projects/initiatives to management.
Business Management
• Support the business of operating the Corporate IT organization which can include, but is not limited to:
o Coordinate all-staff level activities including all-staff meetings, town halls, brown-baggers, newsletters, training, team-building and other employee engagement related activities.
o Develop consistent risk, issue and financial tracking standards and processes for the organization.
o Administration of department SharePoint site.
o Work closely with the PMO teams, Technology Business Management (TBM), Global Security and Finance teams to insure compliance and partnership on the Project Management Methodology (PMM), Key Controls, audit and funding processes.
o Ensure timely information is collected and reported regularly on progress and financial status.
o Work closely with partners in CIT, Technology Business Management (TBM) and Finance to prepare CIT portfolio materials for the Annual Operating Plan (AOP).
Project/Program Management
• Provide successful project/program management and delivery for a variety of projects/programs
• Projects may involve developing requirements, evaluating alternative solutions and implementing new systems and procedures
• Projects use a mix of internal and outsourced, local and remote resources for project delivery
• Utilize matrixed project teams composed of Development, Quality Assurance, Engineering, and Operations personnel.
• Expected to study and understand the business requirements and to have the expertise and the ability to provide direction, motivation and encouragement to the team
Qualifications
Qualifications:• Bachelor degree in a technical field such as computer science, computer engineering or related field required.
• 8-10 years demonstrated experience in process improvement, project and business management.
• Working knowledge of full software development life cycle from requirements gathering to post-implementation production support, including quality assurance and system integration.
• Solid understanding of process and project management techniques, methodologies, and best practices.
• Analytical aptitude, including the capacity to think strategically. Ability to analyze complex project situations, set goals and objectives, and manage situations to satisfactory completion.
• Exhibit leadership qualities and the ability to coordinate activities within cross-divisional and cross-functional teams. Self-motivated with the ability to work independently; exercise independent judgment with minimal direction from supervisor.
• Excellent verbal and written communication skills, solid problem solving and interpersonal skills, and a high attention to detail. A key team player with the ability to communicate from both a technical and business perspective, at all levels of the organization.
• Excellent organizational and time management skills with the ability to effectively manage multiple projects at the same time, and adapt quickly to changing priorities.
• Expertise in MS Office and, MS Project
• Knowledge of SharePoint collaboration sites and financial tools
Additional Information
The first round will be phone screens after the phone screens the manager will select the top candidates for onsite interviews. There will be a team interview panel for the onsite interviews.