Mixlab, the fast-growing veterinary compounding pharmacy, is hiring Processing Pharmacy Technicians in our Texas pharmacy. We are looking for Technicians who are obsessed with details and are driven by an ability to #makeithappen for our customers and their furry (and scaly!) friends no matter what. You will be an integral part in helping us to ensure our TX operations run smoothly, and to make Mixlab a 100% dependable resource for our customers and veterinarians alike. This role reports directly to the Pharmacist-in-Charge.
Processing Responsibilities:
Prepare orders for our pet parents by confirming customer data; counting, filling and labeling medications; and packing orders Ensure accuracy of patient information and records, and update as necessaryCheck for completeness of prescriptionsHandle customer interactions in a friendly and professional mannerPartner with pharmacists and logistics team to troubleshoot issues, work on special projects to improve quality and efficiency, and drive a smooth operationKeep accurate records and monitor inventory levels in accordance with Texas State Board of Pharmacy & Federal regulations and company policies and proceduresMaintain an organized work area and upkeep the appearance of the pharmacyCross-train across other Mixlab functions over time including customer service, logistics, and compoundingChampion the pet parent experience by recommending digital process changes and troubleshooting bugs
About You:
You are registered with TX Board of Pharmacy as Pharmacy Technician. You have experience working in a data processing, fulfillment, or retail roleYou have experience working in veterinary care or the medical field, or a strong interest in working in the fieldYou have a strong attention to detailYou have a customer-focused (and in our case, a pet-focused!) mindsetYou thrive in a fast-paced work environmentMust be able to remain in a stationary position 50% of the time. Must be able to move boxes holding medications weighing up to 25lbs across the officeYou have excellent communication skills - both written and verbal - and are a collaborative, team-playerYou have an all-hands-on-deck attitude with an ability to remain calm and excel under pressureYou have the ability to learn and adapt to new processes and proceduresYou constantly strive to “wow” clients and patientsYou have a strong sense of ownership and accountabilityYou are scrappy and resourcefulYou’re not afraid of wearing multiple hats - you pitch in to help the team when necessaryYou have flexibility to work nights, weekends, and holidaysMUST LOVE PETS!
About Mixlab:
Mixlab launched in the fall of 2017 to make the pet pharmacy experience delightful for veterinarians and pet parents. In just a few years, we’ve established trusted partnerships (and friendships!) with veterinarians and pet parents across the country. We focus on quality and delivering the best customer experience - check out our Instagram and 5 star reviews across Google, Yelp, and Facebook! We are rapidly growing the team so that we can give all pets the personalized care they deserve.
