Product CRM Specialist
We are the leading player in the Energy sector in Greece. Our customers are at the heart of everything we do and we constantly seek new ways to make them happy through our products & services. To further support our growth, we are expanding our teams and we are seeking to recruit, Athens based:
Product CRM Specialist
The role will:
- Plan and organize product campaigns in close collaboration with Marketing and Sales teams.
- Monitor campaign execution, analyze results and provide insights for improvement.
- Develop targeted CRM offers based on customer insights and segmentation.
- Recommend campaign management optimizations to maximize CRM opportunities.
- Support customer base analysis to enhance targeting and identify growth opportunities.
- Plan and implement product launch strategies, including marketing campaigns, sales training, and customer support.
Requirements
- At least three years in a similar role; prior experience in the energy sector will be considered as a strong plus.
- Bachelor's Degree in Marketing, Business Administration, Engineering or a related field.
- Experience in customer segmentation & product propositions based on data insights.
- Acquainted in collaborating with Marketing teams for ATL campaigns and communications.
- Comfortable in handling databases and spreadsheets, such as MS Office Excel.
- Tech-savvy; able to translate processes into effective IT workflows.
- Experienced in writing business requirements and monitoring the roll-out of product marketing processes in collaboration with the IT team.
- Strong analytical and numerical skills; focus on drawing data-driven, business-oriented insights.
- Very Good command of English language.
Benefits
- A competitive remuneration package, including additional health plan and other benefits
- A modern, dynamic working environment that inspires engagement and teamwork
- Opportunities for professional growth
- Complete access to all our targeted learning resources
- All the state-of-the-art tools you need to work
- A 24/7 support line and complementary events to support your holistic health
We encourage a working environment of trust, diversity and safety. We invite applicants of diverse background, and we hire without regard to any characteristic protected by law. All applications will be treated in the strictest confidentiality.