Product Designer
This is an on-site/hybrid role in San Francisco or Boston/Cambridge.
About this role
We’re looking for a hands-on Product Designer who will shape and design thoughtful, modern healthcare experiences end to end. You’ll play a key role in defining how customers discover care, understand options, and move confidently through complex flows. This is a highly collaborative role where design is expected to influence product strategy, not just execution. You’ll report to and work closely with a Principal Product Designer.
What You’ll Do
End-to-End Product Design
Design core product experiences across web and mobile, from early concepts through shipped UI.
Own flows that span discovery, decision-making, and follow-through, not just single screens.
Experience Quality & Craft
Create interfaces that feel clear, calm, and intentional, even when the underlying system is complex.
Sweat the details of layout, hierarchy, copy, and interaction states.
Design Systems & Patterns
Contribute to and evolve our design patterns so they supports speed, consistency, and scalability.
Balance reuse with thoughtful exceptions when the experience demands it.
Problem Framing & Exploration
Partner with Product and Engineering to define problems, explore multiple solutions, and converge on the right approach.
Use sketches, flows, and prototypes to think and communicate.
Iteration & Learning
Iterate quickly based on feedback, data, and real-world usage.
Balance strong point of view with openness to evidence and change.
Cross-Functional Collaboration
Work closely with Product, Engineering, Marketing, and Clinical teams to ensure experiences are aligned, feasible, and on-brand.
Clearly articulate design decisions and tradeoffs.
Who You Are
Experience-Driven Thinker
You design from first principles and care deeply about how real people experience a product over time.
Systems-Oriented
Comfortable working within and improving systems, whether design systems, IA, or multi-step flows.
Tasteful and Precise
High bar for visual and interaction quality.
You notice what feels off and know how to fix it.
Pragmatic Builder
Thrive in a fast-moving startup environment.
You ship, learn, and refine without waiting for perfect inputs.
Clear Communicator
Thoughtful, direct, and collaborative in how you share work, give feedback, and build alignment.