Product Manager
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As with everything here we always seek to adapt and improve so The Brainlabs Handbook has been fine-tuned to become The Brainlabs Culture Code.
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What's the Role:
The Product Manager is responsible for managing product intake, alignment, and delivery across a key enterprise client and internal platform support. This role ensures that feature requests are clearly defined, prioritized, and executed by coordinating across client stakeholders, engineering, and internal teams, while maintaining high standards for communication, quality assurance, and operational efficiency.
What does the role invove?
Client Product Management
Feature Intake & Scoping
- Evaluate incoming feature requests for completeness, feasibility, and impact
- Identify dependencies, gaps, and required clarifications
- Partner with engineering to size efforts and define next steps
Cross-Functional Alignment
- Communicate feature requests and updates across internal teams
- Assess workflow impact and gather stakeholder feedback
- Ensure alignment prior to client-facing discussions
Client Support & Relationship Management
- Serve as a primary point of contact for day-to-day product needs
- Respond to inquiries related to bugs, enhancements, and functionality
- Provide ongoing issue resolution and product guidance
Client Product Coordination
- Maintain regular communication with client product counterparts
- Share status updates across environments (in progress, staging, live)
- Lead monthly product meetings and recurring 1:1 syncs
- Advocate for engineering requirements with the client
- Ensure access, data, and specifications are provided
- Clarify requirements to support efficient development
Quality Assurance
- Conduct preliminary QA on new features
- Identify and coordinate resolution of issues prior to client review
Internal Product Support
Intake & Triage
- Review and prioritize incoming bugs and enhancement requests
- Define requirements and ensure necessary details are captured
Stakeholder Coordination
- Partner with internal stakeholders
- Lead regular check-ins, track action items, and ensure follow-through
Creative Team Support
- Act as primary liaison for platform-related needs
- Provide guidance on functionality and escalate technical issues
Backlog Management
- Maintain and prioritize the product backlog
- Ensure visibility into upcoming work and outstanding issues
We’re looking for someone who:
- Has strong cross-functional communicator with client-facing experience
- Is able to translate business needs into actionable product requirements
- Is highly organized with strong prioritization and backlog management skills
- Is comfortable operating across product, engineering, and operations
- Is proactive in identifying gaps, risks, and process improvements
What’s in it for you?
- This is a full time job (en relación de dependencia).
- Hybrid Salary (50% of your net salary paid in USD).
- 20 working days vacation plus all Argentina public holidays.
- Private healthcare (OSDE 210).
- Adaptive/hybrid working.
- Free breakfast and lunch when in office.
- Access to learning and development opportunities.
- Mobility programmes - work from another country for up to 30 days!
What happens next?
We know searching for a job is tough and that you want to find the best career and employer for you. We also want to ensure that this position is the best fit for both you and us. Therefore, you will participate in a comprehensive interview process that includes skills interviews with our team. The goal of this process is to allow you to get to know us as we learn more about you.
Brainlabs actively seeks and encourages applications from candidates with diverse backgrounds and identities. We are proud to be an equal opportunity workplace: we are committed to equal opportunity for all applicants and employees regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief, and marriage and civil partnerships. If you have a disability or special need that requires accommodation during the application process, please let us know!
Please note that we will never ask you to transfer cash or make any other payment to us in order to apply for a role or to work for Brainlabs. Any such asks are fraudulent and should be reported to the appropriate authorities in your area.