Product Manager
Storable is looking for a Product Manager with a B2B SaaS background to set an outcome - oriented product strategy. Specifically, you will be working with a highly cross-functional team to transform Storable CRM product into an industry leading CRM service extensible to each of Storable’s platforms.
You will work with colleagues across product, design, marketing, engineering, client success, sales, and the senior executive leadership team to identify potential areas for improvement, define potential solutions and use data-driven, and lean start-up principles to drive measurable results. Your success will be measured by how well you drive to organizational success for Storable and for our customers.
What you’ll do:
● Transform a strong CRM product to a best-in-class solution, extensible to each of Storable’s products giving Storable yet another competitive edge in both Marina and Self-Storage industries.
● Lead a cross functional team of support, implementation, sales, marketing, product, engineering, product operations, business operations and design to build processes and coordinate successful rollouts of the Storable CRM on each of Storable’s platforms.
● Build relationships with storage operators to understand how we can better help their businesses save time and improve profitability through CRM products.
● Spend considerable time looking at customer behavior metrics from our tools and comparable experiences elsewhere. You will use that insight to validate the right direction for the product.
● Conduct market research and stay up to speed on the CRM industry to identify new products and potential revenue streams.
● In collaboration with Product Operation resources, ensure smooth rollout with maximum transparency across the organization.
● Communicate company-wide why you are making certain improvements, what you hope to learn from them, and how they fit into your overall strategy.
● Provide regular updates on projected milestones, progress, and results.
● Work closely with a product owner to identify opportunities and build a roadmap that strikes the right balance between business and customer value.
● Objectively measure and broadly communicate the impact of the strategic bets and delivered work.
What you’ll need:
● 7+ years product management experience in a B2B SaaS environment.
● Background in card payment processing preferred.
● Experience working with 3rd party vendors to achieve objectives.
● Strong cross-functional organizational skills to manage dependencies and mitigate risks to keep projects on track.
● Analytical, Understand how to predict, measure and communicate financial impact of changes
● Ability to navigate hard conversations and build consensus to produce desired outcomes for both Storable and our customers
● Communication skills to present to a variety of audiences the need for and value of a business case
● Resourcefulness in solving problems
● Comfort with both the art (user empathy, design) and science (analytics, statistics, structured hypotheses) of product management
● Experience working in a nimble product delivery organization where product, design, and engineering work in close collaboration
● Familiarity working with Agile Scrum methodologies, including the ability to write actionable and detailed user stories
● Manages projects independently