Product Operations Intern

This is a hybrid position that will require both onsite/in office, and remote work.

To help continue our rapid growth and solve our clients’ toughest problems, we need a Procurement Manager to join our Managed Services team. If you love to solve problems and add value, please consider what your typical days might look like…

• Work with our teams of solutions architects and sales engineers to identify products and services that address our clients’ needs.
• Manage the reception of products, including inventory management, shipment tracking, coordination between suppliers, and status tracking with our delivery teams.
• Manage Sales and Product Orders from inception through delivery and invoicing in coordination with our finance teams, generating quotes for new equipment, licenses, and services as needed.
• Advise solutioning, delivery, operations, and finance teams on procurement process optimization.
• Maintain our product catalog.
• Assist in contract negotiations.
• Assist in the management of partner relationships, helping to achieve better pricing for our clients.
• Create sales fact sheets of products or services.
• Review existing contracts with vendors and suppliers to ensure ongoing feasibility.
• Manage the IT systems that track shipments, inventory and supply of goods.
• Prepare and deliver procurement reports.

Qualifications

Some of the qualifications and skills we are expecting the person filling this role to have include:

• We require 0 – 3 years’ experience managing the procurement of hardware and software, and experience with this role in a Managed Service Provider setting is preferred.
• Previous experience with our systems is preferred:
  • ConnectWise Sell
  • ConnectWise Manage
  • Hubspot
• Relevant knowledge of the procurement process for vendors such as:
  • Cisco
  • Cisco Meraki
  • Ingram Micro
  • Trend Micro
  • Fortinet
  • Barracuda
  • HP Enterprise
  • Dell EMC
  • Microsoft 365
  • Google
• Proven experience managing supply chain operations.
• You should have excellent communication skills, both written and oral.
• Prepare and deliver procurement reports.

Additional Information

What you should know about us: 

• We are humble, hungry, and smart. We solve big problems, serve lots of clients, and are entirely committed to delivering transformative outcomes.
• We are team players, deeply dedicated to the mission of the organization, and to helping everyone around us be successful.
• We compensate well, rewarding performance that delivers positive outcomes for our clients.
• Our leaders work hard, serving as shining examples of what it means to live out our values. They are servant leaders, helping their teams to be successful in all possible ways.
• We offer several opportunities to develop yourself.
• We pride ourselves in having the best talent in the industry and hope that you're up for the challenge!

What our team members say about us:

• "I love our true empathy and concern for our clients, it's very rare and appreciated. It is a pleasure to be a part of an organization like this."
• "I learn something new every single day, and I feel like I'm a part of building an organization that has legs. I appreciate that I'm consistently humbled by the talent and caliber of our team."
• "The culture of the company is amazing, and the climate of my team is great. The benefits that employees are offered are better than competitors, and the one-on-one presence that my team lead gives is extremely beneficial to me."

All qualified applicants will receive consideration for employment without regard to age, color, sex, disability, national origin, race, religion, or veteran status.

Equal Opportunity Employer

We embrace AI across everything we do, and that includes how you prepare for this interview. Feel free to use AI tools to research the role, practice your responses, and put your best foot forward. What matters to us is getting to know the real you — how you think, how you communicate, and what you genuinely bring to the table. Our interviews are designed to go deeper than any polished answer, so come curious and come as yourself without the support of an AI tool during our conversation.