About Pryon:
We’re a team of AI, technology, and language experts whose DNA lives in Alexa, Siri, Watson, and virtually every human language technology product on the market. Now we’re building an industry-leading knowledge management and Retrieval-Augmented Generation (RAG) platform. Our proprietary, cutting-edge natural language processing capabilities transform unstructured data into meaningful experiences that increase productivity with unmatched accuracy and speed.
As a Product Operations Manager at Pryon, you will play a pivotal role in driving the program delivery of our enterprise-grade AI/knowledge management platform from strategy to execution. You will own all aspects of technical program management to deliver Pryon Platform ensuring delivery is on schedule, within budget, and meets the customer's requirements. You’ll work across engineering, product, infrastructure, and customer teams to ensure that our ingestion, retrieval, inference, and deployment pipelines scale, perform and meet rigorous reliability, security and user-outcome goals. In doing so, you will enable Pryon to bring its Enterprise Memory Layer vision into production at scale.
In This Role, You Will:
Program Leadership & Execution Lead complex, multi-team programs spanning product strategic initiatives, product adoption metrics, customer feedback on product/features Define and drive program roadmaps – translate high-level strategy into actionable plans, articulate program status to senior leadership and ensure transparency Enterprise Product Roadmap Management Build and maintain a prioritized, stack-ranked Feature/Epic ("Big Rocks") backlog aligned to Strategic Pillars and the V2MOM framework Establish and manage a real-time, dynamic roadmap to support continuous delivery of strategic pillars/Big rocks Strategic Initiative Delivery Establish delivery spaces and operating models for strategic initiatives and MVPs Coordinate cross-functional alignment, ensuring all technology teams are synchronized, objectives are clear, and blockers are surfaced and resolved
What You'll Need to Be Successful
5+ years of product/program management experience in a technology company, ideally with exposure to enterprise software, AI/ML infrastructure, or large-scale distributed systems Strong technical literacy with the ability to engage with technical teams on architecture, infrastructure, data pipelines, APIs, and ingestion/retrieval systems Proven track record driving cross-functional programs with multiple teams, managing dependencies and delivering to schedule in a fast-paced environment Ability to translate technical complexity into business context for senior leadership, customers and partners Familiarity with agile/lean delivery frameworks, program tracking tools, risk management, and change management Experience using tools such as Jira, Confluence, and other tools Comfort working in a startup or high-growth environment — self-starter, adaptable, able to prioritize amidst ambiguity Experience with AI/ML platforms, retrieval-augmented generation (RAG) systems, knowledge management, or multimodal data ingestion (text, audio, images, video) Experience working in highly regulated or federal environments (working with security, compliance, air-gap/deployment on-prem or in cloud for sensitive workloads) Experience with V2MOM framework or similar strategic planning methodologies
Benefits for Full Time Employees:
- Remote first organization
- 100% Company paid Health/Dental/Vision benefits for you and your dependents
- Life Insurance, Short-term and Long-term Disability
- 401k
- Unlimited PTO
We are interested in every qualified candidate who is authorized to work in the United States. However, we are not able to sponsor or take over sponsorship of employment visas at this time.
Pryon will not consider race, religion, sex, sexual preference, or national origin in ways that violate the Nation's civil rights laws.
